Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Dispatch Coordinator
Glovalink
Santa Fe Springs, CA
06.2021 - Current
Provided timely updates to customers regarding their orders or requests.
Resolved customer complaints related to service issues or delays.
Tracked vehicles using GPS technology and provided real-time status updates as needed.
Calling brokers from the DAT website to negotiate rates, pricing for loads, or any upcoming projects.
Providing drivers with schedules and start times for the following day.
Uploading all company shipments on an Excel sheet for accurate planning.
Monitored drivers' performance and calculated the total gross of what each unit makes per day.
Over the Road Truck Dispatcher
Allegiant transport
Los Angeles
02.2017 - 05.2021
Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Ensured compliance with safety regulations and company policies.
Acquire highest-paying shipments through load boards to ensure the company is not operating at a loss.
Following DOT regulations to ensure that drivers are not operating over their legal driving limit.