Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Ramirez

Lakeville,MN

Summary

A driven individual with a strong desire to broaden my knowledge in different subjects. A reliable worker that can engage with problems by applying the tools and methods I've learned from primary industries. Thanks to my current academic program, I now have the skills to achieve exceptional customer satisfaction. A candidate who is reliable and organized and who successfully manages many priorities. Always searching for ways to improve overall performance.

Overview

5
5
years of professional experience

Work History

Store Manager

Sunglass Hut
03.2023 - Current
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.

Store Manager

Sunglass Hut At Macy's
09.2022 - 03.2023
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Assistant Manager

Steve Madden
08.2021 - 05.2022
  • Developed strategy to increase sales and drive profits.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Store Manager

Aldo Shoes
06.2019 - 06.2021
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Arts - Psychology

Inver Hills Community College
Inver Grove Heights, MN
05.2020

Skills

  • Performance Improvement
  • Multitasking and Organization
  • Product Development
  • Staff training/development

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Sunglass Hut
03.2023 - Current

Store Manager

Sunglass Hut At Macy's
09.2022 - 03.2023

Assistant Manager

Steve Madden
08.2021 - 05.2022

Store Manager

Aldo Shoes
06.2019 - 06.2021

Associate of Arts - Psychology

Inver Hills Community College
Omar Ramirez