OMAR RUBIO
Chula Vista,USA
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various communications systems and equipment with exceptional customer service skills.
Overview
15
15
years of professional experience
Work History
Service Technician
Sunshine Communications
04.2019 - Current
- Subcontractor for Cox cable. Responsible for completing data, video and phone installations for new customers. As well as trouble shooting to properly maintain services for existing customers.
Service Technician
Affordable Grease Pumping
03.2018 - 10.2018
- Serviced restaurant grease traps in a timely and professional manner. Built trustworthy relationships with clients through great customer service. Completed different daily routes that sometimes started as early as 4 am. Inspected, maintained and cleaned work truck regularly.
Packer
PK Industries
01.2017 - 12.2017
- Bonus was based on production and my productivity was unheard of. I held the record for the most car bags packed in a day and in a two week period. The average packer before me packed around 80 car bags per day, compared to my 120. The most car bags I ever packed in one day were 147 and 1300 in two weeks. Aside from packing I would help my coworkers who were falling behind in other work areas using different machines like a presser, cutter, stocking the boxed car bags with the pallet jack and forklift as well as helping out with shipping.
Service Technician
Drain Patrol
02.2016 - 12.2016
- Interacted with business, retail and residential customers to determine service needs and assured high level of customer satisfaction with the services performed. Drain cleaned anything from bathtubs, lavatories and kitchen sinks to sewer and main lines using the proper snake and hand tools for each job. Installed toilets, urinals and garbage disposals. Reliable, professional, comfortable working independently with excellent communication skills.
Front Desk Agent/Night Auditor
El Cordova Hotel
05.2010 - 11.2015
- Handled guest check ins and check outs in a friendly welcoming manner. Sold rooms by phone or walk ins. Carried out responsibilities as manager on duty during afternoon and night shifts as I was the only person on staff working during those hours. Addressed all guests concerns and resolved every issue courteously and promptly. Responsible for daily earning reports, processing of credit cards, posting room and tax charges to guest accounts, balancing and auditing multiple reports to commence the new business day.
- Responsible for bringing them extra pillows and blankets as requested. Fixing their ac units and television sets and brewing coffee in the mornings.
Education
Associate Degree - English Literature
Southwestern College
06.2019
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Equipment troubleshooting
- Diagnostic testing
- Professional and courteous
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Service Technician
Sunshine Communications
04.2019 - Current
Service Technician
Affordable Grease Pumping
03.2018 - 10.2018
Packer
PK Industries
01.2017 - 12.2017
Service Technician
Drain Patrol
02.2016 - 12.2016
Front Desk Agent/Night Auditor
El Cordova Hotel
05.2010 - 11.2015
Associate Degree - English Literature
Southwestern College