Experienced IT leader with over 20 years in IT infrastructure and support. Specializes in CRM systems, disaster recovery, and managed IT services. Demonstrated success in budgeting, capital project proposals, and optimizing workflows. Adept at aligning technology initiatives with strategic goals and effectively managing complex occupational issues to meet business objectives. Possesses strong operational skills and extensive experience in regulating policies and managing budget expenditures. Collaborates seamlessly with management teams and stakeholders to uphold company vision. Strategic-thinking individual with a proven track record of transforming low-performing organizations into top revenue producers. Known for an engaging and pleasant personality, offering expertise in improving customer relationships.