Omar Uwais
Jacksonville,FL
Summary
Proven Field Technician with a track record of enhancing customer satisfaction and minimizing hazards, as demonstrated at Ecs Limited. Expert in field operations and professional communication, I excel in data collection and diagnostic testing. Skilled in collaborating to solve technical issues, my work boosts efficiency and safety in high-stress environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Technician
Ecs Limited
Jacksonville, FL
10.2023 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Tow Truck Driver
California Coach Towing
Walnut, CA
06.2020 - 09.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Education
Katella High School
Anaheim, CA05.2019
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Sampling techniques
- Hardware Repair
- Diagnostic Testing
Certification
American concrete institution (Aci)
Earthworks level 1
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Field Technician
Ecs Limited
10.2023 - Current
Tow Truck Driver
California Coach Towing
06.2020 - 09.2023
Katella High School