Team leader, inventory, scheduling staff, budgeting and everything else having to do with running the business
Cafeteria Manager
Lintons Food Service Management
Philadelphia, PA
03.2022 - 10.2022
Responsibilities include but not limited to all food ordering and inventory for school cafeterias
Providing meals to school age children from pre k up until high school
Running a sanitary fast pace operation to ensure meals are delivered in a timely and safe fashion
Creating menus, and schedules for staff
Food and nutrition supervisor
Morrison Healthcare
Delray Beach, FL
01.2013 - 12.2021
Responsibilities include but are not limited to preparing specific diets based on client needs, ensuring food temperatures are safe for hot and cold meals
Maintaining a clean and safe kitchen from food prep to chemicals
Supervising a staff of more than 20 and feeding between 300 to 500 clients in a professional and timely manner
Responsible for cash register counting and deposits
Excellent customer service and extraordinary people skills
Servsafe compliant
Sales Associate
Kohl's
Palm Beach Gardens, FL
09.2009 - 12.2012
Keeping a clean and safe work area for employees and customers
Replenish stock, unloading delivery trucks
Giving help wherever it was needed
Outstanding customer service and proficient people skills
Admission Manager
Palm Beach Zoo and Conservation Society
West Palm Beach, FL
03.1999 - 02.2011
Responsible for general admission and keeping track of visitors
Vending machine money collection and maintenance
Great customer service and wonderful people skills
<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)