Omar Wright
Norwalk
Summary
To obtain a long-term, full-time position where I can apply my work experience to improve company operations and acquire opportunities for growth.
Overview
12
12
years of professional experience
Work History
Automotive Sales Consultant
Mall of Georgia Ford
Buford, GA
02.2025 - 05.2025
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Porter/Parts and warehouse/ sales consultant
Mall of Georgia Ford
Buford, GA
12.2019 - 02.2025
- Exceeded quantitative metrics on customer satisfaction, customer retention and inquiry volume
- Proactively presented options to customer by understanding their needs and likes maintaining an up to date knowledge base of the evolving offerings
- Advancing our customer service by maintaining up beat and motivated staff of new employees
- Janitorial responsibilities: such as, operating Zamboni, cleaning windows, and taking out the trash organizing workshop spacing
- Promoted from entry-level position with increasing levels of responsibility
Front Desk Assistant
LA Fitness
Sugar Hill, GA
04.2016 - 10.2019
- Welcome, greet, check in, and verify all guests on the premises
- Answer phone calls in a professional manner and provide timely responses to questions
- Janitorial responsibilities particularly mopping floors, cleaning windows, and taking out the trash
- Open and close facility routinely checking lockers, lost & found, and gym equipment
Sales Representative
Eastern Mountain Sports
Danbury, CT
02.2015 - 03.2016
- Responsible for organizing in-store displays and planograms
- Provided clients with product and service information
- Proactively acknowledged, greeted, and assisted customers maintaining customer satisfaction
Retail Consultant
Sprint
Danbury, CT
07.2013 - 12.2014
- Worked Closely with the customers and made recommendations based on their needs
- Collaborated with Regional Manager and Retail Business Managers for prospecting
- Performed ongoing trainings, sales analysis, and team huddles for moral
- Excelled in retail business practices and the customer environment
Education
High School Diploma -
Danbury, High School
06-2008
Skills
- 7 Years of providing exceptional customer service to a wide range of customers
- Strong Organizational skills and attention to detail
- Proficient in all Microsoft Programs
- Earned the Excellence of Customer Service Award
- Generated Increase in Sale
Work Related Achieved Courses
Operation Development, Organizational Behavior Customer Negotiations, Employee Acquisition, Employee Development, Total Quality Customer Service, and Strategic Sales
Timeline
Automotive Sales Consultant
Mall of Georgia Ford
02.2025 - 05.2025
Porter/Parts and warehouse/ sales consultant
Mall of Georgia Ford
12.2019 - 02.2025
Front Desk Assistant
LA Fitness
04.2016 - 10.2019
Sales Representative
Eastern Mountain Sports
02.2015 - 03.2016
Retail Consultant
Sprint
07.2013 - 12.2014
High School Diploma -
Danbury, High School