Omari A. Romain
Brooklyn
Summary
Operations Manager with extensive experience in facilities management, workplace operations, and team leadership. Proven ability to enhance service delivery, improve compliance, and create seamless environments for staff and clients. Microsoft Excel Certified with strong organizational and vendor management skills. Focused on growing a long-term career in operations and workplace experience leadership.
Overview
4
4
years of professional experience
Work History
Business Operations Manager
Success Academy Charter Schools
02.2025 - Current
- Manage daily school operations, facilities, and safety compliance for a high-performing academic campus.
- Lead and coach a team of four associates to deliver seamless support across key functions.
- Oversaw a 41% increase in health form compliance and supported a successful facility inspection.
Overnight Operations Director
Garner Environmental Services, Inc.
06.2024 - Current
- Provided overnight leadership across 13 shelter locations, supporting 2,300+ asylum seekers.
- Ensured policy adherence and escalated critical issues to executive leadership.
Site Supervisor
DocGo
07.2023 - 05.2024
- Directed all shelter operations, including staffing, logistics, cleanliness, and guest experience.
- Managed vendor relationships and maintained high standards for safety and sanitation.
Guest Service Representative
ASM Global
09.2022 - 05.2024
- Oversaw VIP suite operations for 62 suites and provided high-touch service for 19,000 guests.
- Ensured smooth event operations and compliance with building protocols.
Content Strategist
Paramount
09.2021 - 09.2022
- Delivered viewer insights using Nielsen data and supported network-level programming decisions.
Education
Bachelor of Science - Finance and Entrepreneurship
Syracuse University
Syracuse, NY05.2021
Skills
- Budgeting and forecasting
- Relationship building and management
- Microsoft office proficient
- Excellent oral and written communication
Timeline
Business Operations Manager
Success Academy Charter Schools
02.2025 - Current
Overnight Operations Director
Garner Environmental Services, Inc.
06.2024 - Current
Site Supervisor
DocGo
07.2023 - 05.2024
Guest Service Representative
ASM Global
09.2022 - 05.2024
Content Strategist
Paramount
09.2021 - 09.2022
Bachelor of Science - Finance and Entrepreneurship
Syracuse University
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