Omarieanna Holmes
Milwaukee,WI
Summary
Experienced customer service professional with over 5+ years providing exceptional services, Active listening, Analytical problem solving skills, Grooming services, Management and Caregiving. Proven ability to lead teams, deliver high quality care, and maintain safe, clean organized environments. Strong communication and customer service skills with commitment to professionalism and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Taco Bell
01.2024 - 04.2025
- Managed daily operations to ensure seamless workflow and efficiency.
- Supervised and trained team members in fast;paced environment
- Ensured compliance with safety, sanitation, and company policies
- Handle customer concerns professionally and efficiently
- Manage shift operations, scheduling, and task delegation
- Maintained accurate records and supported daily operational goals
Resident Assistant
Matt Talbot Recovery Services, Inc
06.2023 - 08.2024
- Facilitated conflict resolution among residents to promote a harmonious living environment.
- Developed and implemented engaging programming activities (ADLs) to enhance resident participation and community building.
- Supported residents in daily living skills, fostering independence and personal growth.
- Maintained accurate documentation of resident interactions and progress for care team review.
- cooking and preparing meals throughout the day
Education
High School Diploma -
James Madison Academic Campus
8135 W Florist Ave, Milwaukee, WI 5321805-2023
Skills
- Customer service
- Team leadership
- Time management and multitasking
- Decision-making
- Strong communication
- Personal care assistance
- Emotional support and compassion
- Cash handling
- Team collaboration
- Adaptability in fast-paced environments
Certification
CBRF
Languages
English
Native or Bilingual
Timeline
Manager
Taco Bell
01.2024 - 04.2025
Resident Assistant
Matt Talbot Recovery Services, Inc
06.2023 - 08.2024
High School Diploma -
James Madison Academic Campus