Omayra Droz Alvarado
Chester,USA
Summary
Financial Access Representative with 26 years of experience in the financial sector. Bilingual in Spanish, enhancing communication with diverse clientele. Strong analytical and teamwork skills demonstrated through successful collaboration and adaptability in various environments. Committed to continuous learning and contributing to team success.
Overview
26
26
years of professional experience
Work History
Financial Access Representive
Med Metrix LLC
04.2023 - Current
- I am responsible for addressing public needs and managing the dissemantion of resources to meet patients who need medical attention.
- Maintaining medical records, receiving incoming calls and processing of paperwork.
Outpatient Registration Representive
Crozer Chester Medical Center
02.1999 - 04.2023
- I am a healthcare professional who acts as the first point of contact for patients in a medical facility, guiding them through the registration and admission process, verifying insuance, and managing patient information.
Education
BUSINESS SECRETARY PROGRAM -
BETA TRAINING SERVICES
Prospect Park, PA05.1993
BUSINESS SECRETARY PROGRAM -
USA TRANING ACADEMY
Wilmington, DE04.1989
Perfect Attendence Award -
CHESTER HIGH SCHOOL
Chester, Pa09.1987
Skills
- Greeting and check-in
- Information gathering
- Data entry and form completion
- Patient communication and registration
- Customer service and support
- HIPAA compliance
- Attention to detail
- Insurance verification
- Paperwork management
- Team collaboration
- Time management
- Communication skills
- Critical thinking
- Multitasking
- Problem resolution
- Active listening
Curriculum
- 01/93, 05/93, Medical Terminology, Interpersonal Relations, Reception Procedures, Records Maintenance, Collections, Third Party Billing, ICD-9 and CPT-4 coding, Bookkeeping, Basic Clinical Skills, Communications, Typing speed 50 wpm, Medical Transcription, Word Perfect 5.1
- 10/88, 04/89, Formatting and typing business correspondence, word processing operation using the WANG O IS-140, business English, general office procedures
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Financial Access Representive
Med Metrix LLC
04.2023 - Current
Outpatient Registration Representive
Crozer Chester Medical Center
02.1999 - 04.2023
BUSINESS SECRETARY PROGRAM -
USA TRANING ACADEMY
Perfect Attendence Award -
CHESTER HIGH SCHOOL
BUSINESS SECRETARY PROGRAM -
BETA TRAINING SERVICES
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