Omega Richardson Ramolete
Waipahu
Summary
Knowledgeable Duty Manager with solid civilian sector and military background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Duty Manager
Army Installation Management Command
12.2024 - Current
- Responsible for the security of 800+ room, full service military hotel and Armed Forces Recreation Center (AFRC)
- 24 hour 7 day a week basis security operations
- Responsible for the employee entrance video management system and for internal hotel security
- Maintains constant radio contact with management and hotel operator, to ensure immediate contact for resolution of security issues
- Assist the Military Police and DoD Police in maintaining security throughout the AFRC property
- Provides a full range of security services to guests, patrons and employees
- Reviews daily activity and incident report and initiates proper action in accordance with established policies, procedures and regulations
- Coordinates with the Executive Committee for the appropriate course of action in response to an anticipated threat or situation
Security Officer
Securitas Security Services USA
08.2024 - Current
- Greeted guests and clients professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
- Maintain a safe and secure environment for clients by actively monitoring the premises, including patrolling a variety of locations
- Preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area
- Enforce core values of Integrity, Vigilance, and Helpfulness
Fleet Management & Analysis Specialist
Air National Guard
07.2018 - Current
- Drill Status Guardsman, 154 Logistics Readiness Squadron - One weekend a month, two weeks a year
- Serve as a focal point for determining repairs and authorizing the expenditure of manpower and material as well as vehicle and equipment movements to and from multiple work centers and commercial contract repair activities
- Utilize the latest computer technology to keep track of the maintenance schedules as well as forecasting the long-term needs of every vehicle on base to ensure that the vehicles are always running when they're needed
- Ensure 100% customer satisfaction within the Hawaii Department of Defense to ensure efficient, economical operation and repair of all vehicles and equipment within the Hawaii Air National Guard by overseeing fleet accountability, management & maintenance analysis, preventative maintenance, special inspection scheduling
- Appointed as primary Vehicle Control Official - establishing/managing the Vehicle Control Program while maintaining all vehicle historical record files in order to monitor repetitive maintenance, warranty, contract and authorized repairs
- Appointed as primary Tool Crib Manager - manage inventory of all tools, equipment, and acquisition of parts, issuing and returning
- Maintain a Scheduled Maintenance Plan to include Preventative and Special Inspections at regular intervals in conjunction with applicable manufacture maintenance requirements to maintain a safe and serviceable fleet of 239 vehicles worth over $7,000,000.00
- Manage daily, weekly, monthly and yearly operational and maintenance plans for all assigned vehicles/equipment
- Conduct beginning and end of week yard checks within the Vehicle Maintenance controlled area to validate all vehicles/equipment listed are accounted for and status is accurate in Defense Property and Accountability System
- Implement and maintain accountability and storage procedures for all vehicle equipment, tools and parts within the Material Control Section to include bench/working stock, and supply point totaling over $600,000.00 in assets
- Organize and arrange working stock in proper storage locations to include issuing, tracking and replenishing of materials utilized on vehicle fleet
- Ensure damaged/defective materials are reported utilizing proper PQDR and SDR reporting procedures
- Attended On-the-Job Training and Special Training after graduating from Basic Military Training and Technical School at Hickam Air Force Base, Hawai'i
- Attended an operational Air Force training located in Misawa Air Base, Japan, worked alongside Active Duty Air Force service members and federal civil service employees
- Attended operational Air Force training at Andrews Air Force Base, Maryland to enhance job knowledge
Laborer
Army & Air Force Exchange Service
12.2022 - 07.2024
- Under close supervision of the stockroom manager or other designated supervisor, replenishes stock on the sales floor as part of the early morning stocking crew
- Pack items if needed as well as stock and stack inventory on wooden pallets and confirm receipt of received items
- Performs a variety of manual tasks involving moderately heavy physical effort
- Unloads shipments and takes merchandise from the stockroom to the sales floor
- Displays and replenishes merchandise in a neat and presentable fashion in accordance with instructions
- Advises supervisor when damaged/defective merchandise is found
- Price-mark merchandise, as required
- Moves merchandise to sales floor using hand, roller jack, pallet jack, dolly, or hand truck
- Cleans fixtures and removes boxes, trash, and excess merchandise from the sales floor
- Participate in taking inventory at required intervals (tallies, number listings) to review and receive vendor shipments, performs other related duties as assigned
- Actively communicates/promotes the benefits of the military star credit card to customers in order to drive sales growth and increase customer loyalty
- Reviews documentation of stock items in case of expiration, wrong received items, and excess item/material
- Places quantity of excess or defective items in appropriate designated bins and confirms with supervisor
Access Control Point Watchstander
United States Air Force
03.2023 - 03.2024
- Title 10 Active Duty - United States Indo-Pacific Command
- Securing premises at the assigned security posts for the Red Hill Bulk Fuel Storage Facility (RHBFSF)
- Account for all count of personnel entering and leaving the facility
- Make executive decisions based off granting or denying of identification confirmation before entering protected and restricted areas of RHBFSF
- Interacting with different military and government contractors with different personalities and attitudes by having a calm and sympathetic demeanor while simultaneously displaying self-confidence, attention to detail and enforcing job duties and policies
- Control flow of traffic within entry and exit of protected and restricted facilities and ensure traffic laws and safety
- Maintain military bearing and professionalism when acting towards the public, contractors, and military
- Confirm accurate data of Common Access Cards, Red Hill Bulk Fuel Storage Facility Badges
- Prepare incident reports when required of strange activity and possible violations of laws and policies
- Appointed as temporary Watch List Non Commissioned Officer in Training during shifts in order to attain the ability of leadership, taking charge by making decisions, and suspecting people of violating entry rights to the Red Hill Bulk Fuel Storage Facility
Warehouse Associate
H.T.K. Hawaii Inc.
04.2022 - 03.2023
- Maintain customer satisfaction by delivering ice blocks, syrup, and shaved ice manufacturing materials in a timely manner
- Assist guests inquiries and transactions through POS and ensure inventory of product meets standards of quality
- Complete orders in warehouse by producing and packaging ice blocks, labels, and syrups (gallons and quarts)
- Take inventory of shipments of shaved ice machines, dry storage of cups, straws, spoons, gallon jugs, and enforce precise accountability of items
- Deliver packaged ice blocks and syrups to multiple local Hawaii businesses (Matsumoto's, Shimazu Shave Ice) when required
City Carrier Assistant
United States Postal Service
01.2022 - 05.2022
- Passed 90 day probation - Resigned due to lack of hours, was basically on call in case of sick or call outs
- Deliver and collect mail on foot or by vehicle under varying road and weather conditions in a prescribed area and maintain professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products, and procedures commonly used, and geography of the area
- Requires moderate to heavy lifting, carrying, prolonged standing, reaching, and walking by certain delivery routes of delivery mail and packages
- Learn and become proficient in delivery of mail on other routes
- Provide mail security at all times
- Follow established safe work methods and procedures
Fleet Management & Analysis Specialist
Hawaii Air National Guard
11.2020 - 01.2022
- Series: 1152 Production Control
- Attended and performed Basic Military Training, Technical School, On-the-Job Training, and Annual Training Days from December 4, 2018 to August 23, 2019
- Full Time Active Guard Reserve (AGR) from November 1, 2020 to May 31, 2021
- Aided full-time National Guard service members and federal civil service employees with daily operations and unit upgrade training as Active Guard Reserve (AGR), Full Time National Guard
- Account for entire HIANG vehicle fleet of maintenance, parts, mileages, and accidents - Review annual vehicle maintenance documents in order for to confirm precise data integrity
- Ensure United States Air Force vehicle regulations and policies are enforced by confirming data integrity in case of discrepancies on the Defense Property Accountability System (DPAS) by logging dates of maintenance, parts replaced, mileages, and accidents
- Respond to custom inquiries as required in terms of vehicle maintenance concerns, parts, pick ups, and follow ups
- Gathering and correcting errors through examination of vehicle records and parts documents while ensuring smooth and concise, accurate paperwork
- Confirm vehicles are being utilized properly and ensure accountability of current vehicles
- Utilize U.S
- General Services Administration Fleet (GSAFleet.gov) system in order to prepare reports and input mileages on vehicles
- Operated 5K Forklift when required, possessed Forklift Operator License
- Prepare reports when required of utilization of vehicle fleet, vehicle misuse and abuse, new incoming vehicles, etc
- Keep inventory of vehicle tool room and parts and parts being received/issued to ensure accuracy and precise accountability to prevent material discrepancies (defective part, packaging)
Shift Leader
Jamba
01.2017 - 01.2022
- Responsible for leading and managing shifts while acting as manager in charge of store
- Deploy team members as required to meet business demands and make necessary staffing decisions
- Ensure team members working the shift are effectively working with our guests to ensure their visit meets all their needs
- Interview possible onboarding employees with Jamba interview reference worksheet and appearance/standards form
- Coach and supervise team members through Jamba module training and formal training
- Monitor sales
- Cut shifts when required
- Send employees on breaks in a timely manner
- Finalize sales deposit and count all cash registers at end of shift
- Upsell smoothies, bowls, baked goods, and seasonal items
- Use of POS system to place orders
- Answer customers questions to menu queries
- Process and receive all forms of payment such as cash, credit cards, debit cards, etc
- Check & balance daily cash accounts as well as transactions reports
- Listening to inquiries and preparing customer orders in a timely manner and maintain precise accountability of all store inventory
- Uphold accurate customer orders and data by end of shift
- Ensure food safety service standards are met through supervising quality of product, refrigerator temperatures, handwashing procedures, and proper food handling
- Order fresh produce through Manson Products Co., Inc when required
- Possesses eFoodHandlers Basic Safety Course Certificate
- Performed at intervals as Assistant Store Manager (ASM) in Training
Delivery Driver
Uber Eats
08.2019 - 12.2020
- Pick up guests orders from food businesses on the island of O'ahu and delivery to guests' residence in a timely manner
- Ensure packaging of delivery food is sufficient with utensils, napkins, and necessary items to fulfill guests' satisfaction
- Performed 32 deliveries, 100% satisfaction rate
Airport Security Guard
Hawaii Air National Guard
04.2020 - 08.2020
- Series: 0085 Security Guard
- Hawaii National Guard Joint Task Force - COVID-19
- Assisted COVID-19 National Guard state activation in Hawai'i (Big Island) community in Hilo for operational support under the state governor
- Primarily appointed as Airport Security Guard; patrolling airport premises to enforce safety of community
- Screened over a total of 30,000 passengers at Hilo International Airport
- Ensure equipment, baggage, and health of passengers are carefully inspected to follow within policies of the Transportation Security Administration to mitigate concerns of illegal items and COVID-19 symptoms
- Log in passengers and take accountability while having the ability to make decisions for entry and denial of onboarding passengers and finding possible solutions in the event of denial
- Prepare incident reports when required of strange activity and violation of laws and policies
- Safekeep different food drives with multiple nonprofit organizations and attended civil unrest training for future riots and training of working quickly and under stress effectively
- Accommodated federal and state workers at various unemployment offices
Server Assistant
Top of Waikiki
12.2019 - 05.2020
- Manage multiple occupied tables simultaneously
- Solely assist servers in resetting tables when reservations are in, collecting silverware and plates, refilling waters for customers
- Communicate with hostesses once table is cleaned, reset, and opened for next reservation to begin
- Answer customers questions to menu queries
- Customer service
- Ensure Top of Waikiki physical and appearance service standards are met
Education
High School Diploma -
President William McKinley High School
Honolulu, HawaiiAssociate of Arts - Liberal Arts (Concentration - Business Management)
Honolulu Community College
Honolulu, HIAssociate of Applied Science - Maintenance Production Management
Community College of The Air Force
Gunter AFB, AlabamaSkills
- Emergency response
- Customer relations
- Teamwork and collaboration
- Multitasking Abilities
- Problem-solving
- Expert problem solving
- Attention to detail
- Analytical thinking
- Documentation management
- Proficient in Microsoft
- Management collaboration
- Data analysis
Accomplishments
- Supervised team of 3-5 staff members
- Typing Speed - Average 80-100 Words Per Minute
- Federal Fleet Manager Certification Program Completion - 2022 Aug
- Hawaii Guard Card Training Completion, License Number GDE-36568 - Expires 30 Jun 2027
Certification
- CPR/AED Certification
Joint Service Achievement Medal - Joint Task Force - Red Hill
Senior Airman Omega R. Ramolete, United States Air Force, distinguished himself by meritorious achievement as Access Control Point Watchstander, Roving Security and Fire Watch, Joint Task Force - Red Hill, Hawaii, from March 2023 to March 2024. During this period, he maintained positive control of government contractors, site visit groups, units utilizing Halawa Range for marksmanship training, permanent part personnel and many others at the Access Control Point of the Red Hill Bulk Fuel Storage Facility. His efforts manning and securing all access points ensured the control and monitoring of personnel entering and exiting six entrance points into the underground spaces. He supported the Navy Supply Systems Command, Fleet Logistics Center to ensure safe defueling operations of the Red HIll Bulk Fuel Storage Facility by participating in 24-hour operations, seven days a week for 8-10 hour shifts. He successfully completed 42 days of rigorous, specialized training including Cardiopulmonary Resuscitation, Life-Saving, Basic Submarine Firefighting, and emergency operations procedures in order to provide early warning and detection to Federal Fire and Emergency Services. Senior Airman Ramolete's professionalism, work ethic, and commitment to mission success greatly contributed to the success of the Joint Task Force - Red Hill mission; to safely and expeditiously defuel the Red Hill Bulk Fuel Storage Facility, while continuing to build trust with the state of Hawaii and the local community of Oahu. The distinctive accomplishments of Senior Airman Ramolete reflect great credit upon himself, the United States Air Force, and the Department of Defense.
Languages
English
Native or Bilingual
Timeline
Duty Manager
Army Installation Management Command
12.2024 - Current
Security Officer
Securitas Security Services USA
08.2024 - Current
Access Control Point Watchstander
United States Air Force
03.2023 - 03.2024
Laborer
Army & Air Force Exchange Service
12.2022 - 07.2024
Warehouse Associate
H.T.K. Hawaii Inc.
04.2022 - 03.2023
City Carrier Assistant
United States Postal Service
01.2022 - 05.2022
Fleet Management & Analysis Specialist
Hawaii Air National Guard
11.2020 - 01.2022
Airport Security Guard
Hawaii Air National Guard
04.2020 - 08.2020
Server Assistant
Top of Waikiki
12.2019 - 05.2020
Delivery Driver
Uber Eats
08.2019 - 12.2020
Fleet Management & Analysis Specialist
Air National Guard
07.2018 - Current
Shift Leader
Jamba
01.2017 - 01.2022
High School Diploma -
President William McKinley High School
Associate of Arts - Liberal Arts (Concentration - Business Management)
Honolulu Community College
Associate of Applied Science - Maintenance Production Management
Community College of The Air Force
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