Omega Rivera
Weatherford,TX
Summary
Skilled Teller/LNP Clerk ready to take on new challenges with organization that appreciates attention to detail and commitment to excellence. Offers experience in problem solving, cash handling and phone service. Considered honest, hardworking and customer-focused.
Overview
10
10
years of professional experience
Work History
LNP Clerk
Nextlink Internet
Weatherford
03.2022 - 12.2024
- Assisted customers with inquiries and complaints in a professional manner.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Provided excellent customer service to ensure satisfaction.
Billing Specialist
Nextlink Internet
Weatherford, TX
01.2021 - 03.2022
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Investigated and resolved issues to maintain billing accuracy.
- Calculated discounts, percentage allocations and credits.
- Suspend customers account due to non payment
- Process Cancellations and Disconnects
Teller
First National Bank
Weatherford, TX
11.2019 - 07.2020
- Supplied tellers with coin and currency.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Processed cash withdrawals and cash deposits
- Processed loan payments
Customer Service Cashier
Lott Cleaners
Weatherford, TX
10.2017 - 07.2019
- Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
- Greeted customers warmly and responded to requests for information.
- Processed customer payments quickly and returned exact change and receipts.
- Checks clothes in and out for customers.
Teller
First Financial Bank
Weatherford, TX
02.2015 - 09.2017
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Processed cash withdrawals and cash deposits.
- Supplied tellers with coin and currency.
- Processed loan payments.
Education
High School Diploma -
Weatherford High School
Weatherford, TX06.2012
Skills
- Variance and risk analysis
- Communication
- Time Management
- Hard working
- Problem solving
- Loan processing
- Honesty
- Reliable
- Teamwork
- Banking Transactions
- Cash Drawer Maintenance
- Research
- Administrative support
- Telephone etiquette
Timeline
LNP Clerk
Nextlink Internet
03.2022 - 12.2024
Billing Specialist
Nextlink Internet
01.2021 - 03.2022
Teller
First National Bank
11.2019 - 07.2020
Customer Service Cashier
Lott Cleaners
10.2017 - 07.2019
Teller
First Financial Bank
02.2015 - 09.2017
High School Diploma -
Weatherford High School