Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Omega Tsvakaishe Mukaro

Harare
Omega Tsvakaishe Mukaro

Summary

Dynamic administrative professional with a proven track record at Zambezi Fresh Farm, excelling in customer service and problem-solving. Successfully guided over 500 students at Springboard, surpassing enrollment goals. A collaborative team player with strong leadership skills, dedicated to achieving objectives and enhancing client satisfaction. Proficient in office administration and effective communication.

Overview

4
years of professional experience

Work History

Zambezi Fresh Farm
Marondera

Administrative Assistant
02.2023 - Current

Job overview

  • Organized appointments, scheduled meetings and took meeting minutes.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Springboard
Utah

Enrollment Counselor
07.2023 - 04.2025

Job overview

  • Guided over 500 students through the enrollment exceeding monthly goals by 15%.
  • Educated students on scholarship opportunities and delivered support via calls, zoom and emails, ensuring satisfaction.

The Church of Jesus Christ of Latter-Day Saints

Full-Time Missionary
04.2021 - 10.2022

Job overview

  • Taught people faith based socio-economic principles impacting people’s livelihoods.
  • Led 50+ sisters and mentored them towards goal achievement.
  • Gained proficiency in French, interacting daily with over 20 people.

Education

Brigham Young University -Idaho
Rexburg, USA

Administrative Assistant Certificate from Spreadsheet Essentials, Office Procedures, Word Processing, Cycle of Cash
12.2024

University Overview

Ensign College
Salt Lake City, Utah

Technical Support Engineer Certificate from Identify and configure key desktop settings, Design and configure a basic corporate network, Troubleshoot basic networking and system configuration problems, Define and configure basic security
04.2024

University Overview

BYU- Pathway Worldwide
Salt Lake City, USA

Pathway Connect Certificate from English Language speaking and writing, Teamwork and collaboration, Time management and Leadership skills, Decision making and problem solving, Algebra and basic Mathematics, Effective communication skills
12.2020

University Overview

Skills

  • Leadership
  • Customer service
  • Office administration
  • Problem solving
  • Customer Service
  • A good team player

References

References
References available upon request.

Timeline

Enrollment Counselor
Springboard
07.2023 - 04.2025
Administrative Assistant
Zambezi Fresh Farm
02.2023 - Current
Full-Time Missionary
The Church of Jesus Christ of Latter-Day Saints
04.2021 - 10.2022
Brigham Young University -Idaho
Administrative Assistant Certificate from Spreadsheet Essentials, Office Procedures, Word Processing, Cycle of Cash
Ensign College
Technical Support Engineer Certificate from Identify and configure key desktop settings, Design and configure a basic corporate network, Troubleshoot basic networking and system configuration problems, Define and configure basic security
BYU- Pathway Worldwide
Pathway Connect Certificate from English Language speaking and writing, Teamwork and collaboration, Time management and Leadership skills, Decision making and problem solving, Algebra and basic Mathematics, Effective communication skills

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Omega Tsvakaishe Mukaro