Omer Rishi

• Directed daily operations to ensure efficiency and quality in service delivery.
• Implemented cost control measures to enhance profitability and reduce waste.
• Led staff training programs, improving team performance and customer satisfaction levels.
• Developed strategic marketing initiatives to increase brand awareness and drive sales growth.
• Analyzed financial reports to inform decision-making and improve operational performance.
• Fostered a positive workplace culture, enhancing employee engagement and retention rates.
• Established vendor relationships, negotiating contracts for favorable terms and conditions.
• Oversaw compliance with health regulations, ensuring safe dining experiences for customers.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

I started as a kitchen worker, but I continuously learned all the positions in the restaurant (server, drive-thru attendant, breakfast/salad bar, dish washer)

• April 1993 started management training
• May 1993 Assistant manager Frankfort, Ky
• August 1994 Assistant Manager high volume unit in Lexington, KY
• September 1994 General Manager position Georgetown,Ky
• July 1997 General Manager high volume unit in Frankfort,Ky