Omid Hamidi
Holtsville,NY
Summary
Certified aviation instructor with strong expertise in flight training and safety protocols. Highly adaptable, fostering collaborative environments and driving successful outcomes. Skilled in navigation, aerodynamics, and aircraft systems. Known for reliability, effective communication, and attention to detail.
Overview
5
5
years of professional experience
Work History
Customer Service
Ikea
10.2022 - Current
- Creates a positive customer experience by ensuring accurate transactions
- Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
- Find solutions for multi-faceted problems, and give appropriate answers to different scenarios
Ramp Agent
JetBlue
03.2022 - 08.2022
- Meet departure times on all flights by using time management to complete all tasks
- Receiving various different types of baggage and making sure planes weight/balance is complied with
- Directly responsible for the safe movement of aircraft, ground power, water levels and luggage handling
- Work efficiently with random 3-4 person teams every day
Service Advocate
Target
01.2021 - 04.2022
- Interact with 300 guests each day, and aid guests in using the Self-Checkout machines
- Worked as and trained new Cashiers and developed extensive communication skills and knowledge in several types of sales operating systems
- Trained in fulfillment, gained experience in a dynamic work environment where your daily work will change based on guest ordering patterns
- Accurately put on hold all order pickup and drive up orders
Kohls Amazon Returns
03.2020 - 12.2020
- Receive Amazon returns; organize boxes in the right bins for closing
- As I was scheduled mostly closings, pile up boxes in all weight categories in the back of trucks for departure
- Gained extensive knowledge on Zebra/RDT Systems
Education
Advanced Regents Diploma -
Francis Lewis High School
06.2021
Skills
- Troubleshooting POS Systems
- Zebras/RDTs
- Computer and technological experience
- Troubleshooting
- Repairs
- Malware removal
- Windows Operating System
- Mac Operating System
- Microsoft Office
- Microsoft Excel
- SCO POS Systems
- ACO POS Systems
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Customer Service
Ikea
10.2022 - Current
Ramp Agent
JetBlue
03.2022 - 08.2022
Service Advocate
Target
01.2021 - 04.2022
Kohls Amazon Returns
03.2020 - 12.2020
Advanced Regents Diploma -
Francis Lewis High School
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