Omro’o AlQais Hammo (Qais)

Provided high-quality customer service, welcoming patients, answering inquiries, and managing a high-volume reception area.

Managed daily cash handling operations, securely processing patient copays, verifying payments, handling cash/bills, and accurately distributing change.

Resolved patient service issues efficiently to ensure a positive and supportive clinic environment.

Compiled statistical information for reports submitted to funding agencies and external entities.

Facilitated structured discussions between faculty members regarding current issues and research in the field.

Delivered exceptional face-to-face customer service, assisting clients with inquiries, product selection, and returns.

Maintained a high-volume point-of-sale (POS) cash register, accurately processing transactions, opening/closing the drawer, and handling bills and precise change calculation.

Maintained store appearance and organized inventory to enhance the shopping experience.

EDUCATION