Ondreya Norman
Albany,United States
Summary
Compassionate and hardworking individual from Albany, GA, with over a year of hands-on experience in the healthcare field. Licensed CNA and recent high school honor graduate with completed medical assistant internship experience in various doctors' offices and through collaboration with Phoebe Putney.
Quick to learn, dependable, and dedicated to providing quality patient care. Seeking a full-time, growth-oriented opportunity to build on clinical skills, and support a strong healthcare team.
Overview
2
2
years of professional experience
Work History
Retail Store Associate & Stocker
BigLots
2024.05 - 2024.09
- Delivered exceptional customer service, earning positive feedback from both customers and management
- Consistently exceeded sales targets through product knowledge and personalized recommendations
- Contributed to store reorganization, improving product visibility and enhancing the overall shopping experience
Cashier/Cook
Brick Oven
2023.08 - 2024.05
- Delivered excellent customer service, earning positive feedback from customers and supervisors.
- Met high-volume demands during peak hours while maintaining quality and efficiency.
- Collaborated with team to reduce wait times to 2-3 minutes, boosting customer satisfaction.
- Managed food prep, customer service, and cleaning tasks, ensuring smooth operations during busy shifts.
Cashier
Zaxbys
2022.11 - 2023.05
- Delivered exceptional customer service, consistently receiving positive feedback.
- Efficiently handled cash and card transactions, maintaining accuracy, and contributing to smooth daily operations.
- Played a key role in maintaining restaurant cleanliness, meeting health, and safety standards.
Education
Highschool -
Monroe Comprehensive Highschool
Albany05.2025
Technical Certificate of Credit (TCC) - undefined
Albany Technical College
AlbanySkills
- Leadership - Experienced
- Customer Service - Expert
- Fast Learner - Expert
- Adaptability - Expert
- Effective Time Management - Expert
- Public Speaking - Skillful
- Patient intake process
- Patient care collaboration
INTERNSHIPS
- Student Medical Assistant Intern, 4C Academy/Phoebe
- 2024 — 2025
- Assisted with patient intake, vital signs, and basic medical procedures.
- Shadowed healthcare professionals in various specialties.
- Managed medical records while maintaining HIPAA compliance.
Timeline
Retail Store Associate & Stocker
BigLots
2024.05 - 2024.09
Cashier/Cook
Brick Oven
2023.08 - 2024.05
Cashier
Zaxbys
2022.11 - 2023.05
Technical Certificate of Credit (TCC) - undefined
Albany Technical College
Highschool -
Monroe Comprehensive Highschool