ONDRICA RODERICK
Stockbridge,GA
Summary
A dedicated,self-motivated helpful independent adjuster with experience in the claims. Able to work independently and use inhouse resources effectively, such as problem resolution procedures. Willing to do shift work and weekends if required.Proven ability to manage multiple projects while meeting challenging deadlines.
Overview
9
9
years of professional experience
Work History
Property Claims Adjuster
USAA
Conyers, Georgia
04.2023 - Current
- Investigation, evaluation, negotiation and settlement of personal and complexity, including dispute resolution and/or recovery
- Research, analyze, and interpret policy contracts Adjuster Resource and state statutes as it applies to TX All Lines Adjuster Licensed in TX submitted claims
- Documents all relevant information in the electronic claim related complaints and inquiries
Field Adjuster
Goosehead Insurance
05.2018 - 01.2020
- Documents all relevant information in the electronic claim related complaints and inquiries
- Supported insurance claims activity and assisted in resolution of all types of claim related complaints and injuries
- Provided quality customer service to all assigned, injured claimants
- Documenting/logging calls and report call volume to management
- Review open/closed claims
- Investigate and evaluate property damage to determine coverage and negotiate a monetary settlement for each claim using Xactimate
- Managed claims by scheduling appointments, accurately measuring, sketching and writing line-by-line estimates in Xactimate
Auto Claims Adjuster
Guidepoint Adjuster
03.2016 - 05.2018
- Investigated and adjusted moderate to complex first party and third-party personal auto claims
- Analyzed and adjusted auto insurance claims
- Determine extent of insurance carriers liability and settled claims with policy holders and claimants in accordance with policy provisions
- Obtain accidents reports, police notes, photos of the accidents
- Interviews with other drivers and witnesses to figure out the circumstances of the accident
Education
High School / GED -
Locust Grove High School
Locust Grove05.2013
Skills
- Xactimate
- Customer Service
- Policy Coverage
- Physical Damage
- Auto Claims
- Repair Shops CCC
- Repair Process
- Coverage Analysis
- Claims Process
- Data entry
- Issue Payments
- Injury Claims
- Insurance Policy
- Vehicle Inspections
- Negotiation
Timeline
Property Claims Adjuster
USAA
04.2023 - Current
Field Adjuster
Goosehead Insurance
05.2018 - 01.2020
Auto Claims Adjuster
Guidepoint Adjuster
03.2016 - 05.2018
High School / GED -
Locust Grove High School
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