Julie Lister
Summary
Self-motivated professional seeking employment as an Licensed Insurance Adjuster. Currently licensed in Texas, Louisiana and Florida and ready for desk deployment.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Property Claims Adjuster
Claims Consultant Group
06.2023 - Current
- Handling complex claims for Florida Insurance Guaranty Association (FIGA) for insurance companies that became insolvent
- Most claims are through public adjusters and attorneys
- Negotiated with public adjusters, attorneys and policyholders to reach mutually satisfactory resolutions
- Reached settlement agreements for full and final release of claims
- Examined claims forms and other records to determine insurance coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Verified insurance claims and determined fair amount for settlement.
Property Claims Adjuster
Legion Claims
01.2021 - 04.2023
- Handled complex public adjuster, litigation and CAT claims.
- Reached settlement agreements for full and final releases
- Used prescribed guidelines or policies in analyzing situations.
- Responded to customer inquiries, made appropriate decisions and closed files.
- Examined field adjuster reports for accuracy.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Evaluated damages and handled claim negotiations with insureds, claimants, attorneys and public adjusters.
- Examined claims forms and other records to determine insurance coverage.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Delivered exceptional customer service to policyholders by communicating important information and patiently to issues.
Property Claims Adjuster
Syndicate Claims
01.2018 - 01.2021
- Evaluated insurance policies and analyzed damages to determine coverage.
- Responded to customer inquiries, made appropriate decisions and closed files.
- Examined claims forms and other records to determine insurance coverage.
- Negotiated with policyholders, public adjusters and attorneys to reach mutually satisfactory resolutions.
- Documented all investigation activity and presented reports to management.
- Handles complex claim with public adjusters and attorneys
- .Closed claims with settlement agreements
Sales Associate
Windsor Homes
09.2016 - 01.2018
- Rockwall neighborhood was top selling neighborhood in Dallas-Ft. Worth. Rockwall team sold $25 million in sales annually.
- Provided positive first impressions when welcoming potential customers.
- Answered customer questions regarding what homes could be built to best fit their needs by asking questions.
- Engaged with customers to effectively build rapport and have lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product of customer issues.
Sales Associate
LGI Homes
04.2014 - 09.2016
- Consistently in top 10 sales people in Dallas-Ft. Worth area with over 150 sales people.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Educated potential home buyers in that was easy to understand for many first time home buyers.
- Engaged potential buyers by calling leads that came from internet lead and schedule appointments.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Insurance Agent
Members Insurance
04.2012 - 04.2014
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
Associate of Science - Business Administration
Richland College
Dallas, TexasSkills
- Symbility
- Xactimate
- ImageRight
- Lightspeed
- Citadel
- Microsoft Office
- Excellent Communication
- Multitasking Abilities
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Problem-Solving
- Good Telephone Etiquette
Certification
- Licensed All Lines Insurance Adjuster for Texas, Louisiana and Florida
Timeline
Property Claims Adjuster
Claims Consultant Group
06.2023 - Current
Property Claims Adjuster
Legion Claims
01.2021 - 04.2023
Property Claims Adjuster
Syndicate Claims
01.2018 - 01.2021
Sales Associate
Windsor Homes
09.2016 - 01.2018
Sales Associate
LGI Homes
04.2014 - 09.2016
Insurance Agent
Members Insurance
04.2012 - 04.2014
Associate of Science - Business Administration
Richland College
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