Summary
Overview
Work History
Education
Skills
Timeline
Generic

Onecia Pallard

Ft. Pierce

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

11
11
years of professional experience

Work History

Sorter \ Hanger

Goodwill Inc
06.2025 - Current
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanners to sort items into specific categories.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Used hand-held scanner to enter data product information.

Substitute Teacher

St Lucie School Board
10.2024 - 11.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.

Waitress

Fyah Side Bar and Grill
07.2016 - 08.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Customer Service Representative

Hardies Hardware
06.2014 - 07.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Business Administration

Denbigh High School
Clarendon Jamaica
06-2015

Skills

  • Speed and accuracy
  • Product sorting
  • Reliability and punctuality
  • Warehouse safety
  • Customer service
  • Decision-making
  • Problem-solving
  • Team collaboration
  • Reliable team player

Timeline

Sorter \ Hanger

Goodwill Inc
06.2025 - Current

Substitute Teacher

St Lucie School Board
10.2024 - 11.2024

Waitress

Fyah Side Bar and Grill
07.2016 - 08.2017

Customer Service Representative

Hardies Hardware
06.2014 - 07.2015

Business Administration

Denbigh High School

Similar Profiles

CREATE PROFILE