Oneida Gonzalez
Brentwood,NY
Summary
Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.
Overview
3
3
years of professional experience
Work History
Retail Merchandising Associate
Macy's
01.2021 - Current
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Reported potential conflicts or issues to maximize sales and reduce shrink.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
Fulfillment Associate
Macy's
10.2020 - 01.2021
- Selected and filled orders from stock to fulfill customer requirements.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
Cashier
Stein Mart
08.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Biology
Suffolk County Community College
Brentwood, NY05.2024
High School Diploma -
Brentwood High School
Brentwood, NY06.2019
Skills
- Cash Register Operations
- In-Store Support
- Serve Customers
- Credit Card Transaction Processing
- Complex Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Merchandising Associate
Macy's
01.2021 - Current
Fulfillment Associate
Macy's
10.2020 - 01.2021
Cashier
Stein Mart
08.2020 - 10.2020
Associate of Science - Biology
Suffolk County Community College
High School Diploma -
Brentwood High School
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