Naomi Rojas
Palmdale,CA
Summary
Dynamic and compassionate professional with a background in retail and healthcare. Excelled in enhancing customer experiences and streamlining operations, leveraging skills in organization and patient care. I excel in critical thinking and I am a certified Phlebotomy Technician. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Merchandising Representative
Premium Retail Services Inc
03.2023 - Current
- Established strong vendor relationships to secure competitive pricing and timely delivery of products.
- Elevated overall store appearance by maintaining cleanliness, organization, and adherence to visual guidelines.
- Reduced out-of-stock instances by closely monitoring inventory levels and replenishing products as needed.
Retail Sales Associate
Dillard's
09.2019 - 09.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Retail Sales Associate
Ross Dress For Less
05.2015 - 09.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Trained new associates on cash register operations, conducting customer transactions, and maintaining organized environment.
- Streamlined scheduling processes to ensure adequate staffing levels during high-volume times, maximizing sales potential without sacrificing employee satisfaction.
Caregiver
Maxim Healthcare
01.2014 - 10.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Certified Phlebotomy Technician 1
Antelope Valley Adult School
Lancaster, CA12.2023
High School Diploma -
R Rex Parris High School
Palmdale, CA05.2012
Skills
- Quick Learner
- Customer Service
- Critical Thinking
- Safety Procedures
- Organization and Categorization
- Cash Register Operations
- Order of draw
- Patient Care
- Phlebotomy Technician (PT)
- Certified in CPR/AED
- Sample and specimen collection
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Professional Working
Timeline
Retail Merchandising Representative
Premium Retail Services Inc
03.2023 - Current
Retail Sales Associate
Dillard's
09.2019 - 09.2022
Retail Sales Associate
Ross Dress For Less
05.2015 - 09.2019
Caregiver
Maxim Healthcare
01.2014 - 10.2014
Certified Phlebotomy Technician 1
Antelope Valley Adult School
High School Diploma -
R Rex Parris High School
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