Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant Student
Floridean Nursing Home & Rehab
Miami , FL
03.2024 - 05.2024
Conducted phone triage with incoming calls from patients regarding their health concerns.
Organized medical records for filing and retrieval purposes.
Maintained cleanliness of examination rooms between appointments.
Greeted patients warmly upon arrival to the office or clinic setting.
Answered phones promptly and professionally while providing excellent customer service.
Prepared patients for examinations by obtaining necessary supplies and equipment.
Assisted in taking patient vital signs and medical history information.
Demonstrated proficiency in handling emergency situations when they arose.
Bachelor of Psychology
Human Resources Specialist and Management.
Cuba, Holguin
01.2018 - 10.2021
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Updated and maintained databases with current information.
Identified needs of customers promptly and efficiently.
Recognized by management for providing exceptional customer service.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Achieved cost-savings by developing functional solutions to problems.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Contributed innovative ideas and solutions to enhance team performance and outcomes.