Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Onice Martinez

Tyler,TX

Summary

Highly motivated background in retail sales, skilled in customer service. Demonstrated ability to achieve sales target through effective communication and understanding of customer needs. Known for providing problem solving abilities and creating a positive work experiences for customers. Overall, very committed, dependable, and willingness to take on responsibilities to meet requirements of team goals.

Overview

6
6
years of professional experience

Work History

Package Handler

Fed Ex Ground
10.2024 - Current
  • Loading and scanning packages to the correct assigned vehicle area
  • Organize packages based on size, destination, and other specifications.
  • Use in proper lifting techniques team lifting and loading on to assigned work area.
  • Utilizing technology equipment to properly assign packages to designated route.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Retail Sales Consultant

Optimum Tv & Internet
04.2023 - 10.2024
  • Greeted customers in a friendly professional manner.
  • Provided product knowledge to customers on merchandise features, benefits, and quality.
  • Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
  • Preformed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Assisted customers with product selection based on individual needs and preferences.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments in cash, credit card, debit, automatic debit, and check payments.
  • Utilized strong customer service skills to meet and exceed sales goals.


Package Handler

Fed Ex Ground
05.2021 - 06.2022
  • Loaded packages from conveyor belt into a vehicle in specific order.
  • Utilized technology device to scan and assign package to vehicle numbers.
  • Organized packages according to typer, size, destination, and other specifications.

Cashier

Taco Bell Restaurant
05.2019 - 08.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, and gift cards.
  • Maintained cleanliness of lobby area, restroom, registers, windows and floors.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Education

High School Diploma -

John Tyler High School
Tyler, TX
05.2021

Skills

  • Customer service
  • Positive and professional
  • Teamwork
  • Problem-solving
  • Bilingual
  • Responsible
  • Reliability and punctuality
  • Customer assistance
  • Patience and empathy
  • Money handling
  • Team collaboration

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Package Handler

Fed Ex Ground
10.2024 - Current

Retail Sales Consultant

Optimum Tv & Internet
04.2023 - 10.2024

Package Handler

Fed Ex Ground
05.2021 - 06.2022

Cashier

Taco Bell Restaurant
05.2019 - 08.2020

High School Diploma -

John Tyler High School
Onice Martinez