Oniya Lloyd
Atlanta,GA
Summary
Highly skilled professional with proven track record of excelling in fast-paced, health-related environments. Dedicated to delivering diverse and valuable services tailored to specific needs. Proficient in tracking, computing, analyzing, and reporting on progress, while also implementing enhancements to drive growth. Demonstrated success in overseeing a wide range of activities with adaptable approach to reach goals. Proactive and hardworking professional.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Medical Practice Manager
Hyperion Holdings
Suwanee, GA
05.2022 - Current
- Managed the successful integration of newly acquired practices into the regional group, ensuring consistent policies and procedures across all locations.
- Maintained strict compliance with regulatory requirements by conducting regular audits and implementing corrective actions when necessary.
- Ensure staff follow HIPPA and OSHA guidelines
- Participate in employee reviews
- Assist in Facilities management
- Verify medical and auto insurance
- Communicate benefits and balances to patients and attorneys
- Keep accurate record of communication to to internal and external sources by entering notes in EMR.
- Reduced operational costs through effective budget management and resources for medical practices
- Supported administrative tasks including data entry, record maintenance, and insurance verification to ensure accurate billing and reimbursement processes.
- Scheduled, coordinated and confirmed appointments and meetings.
DME Coordinator
Resurgen's Orthopaedics
Atlanta, GA
03.2021 - 05.2022
- Demonstrated correct operation and preventive maintenance of medical equipment to personnel
- Conducted comparative equipment evaluations and recommended enhancements or new equipment
- Gather necessary paperwork to facilitate billing on behalf of Resurgens Orthopaedics, and collect payments at time of service as directed
- Assist with education of clinical employees on all aspects of the DME Program to cover patient volumes and days off
- Meet performance goals of Resurgens Orthopaedics
- Educate patients on their insurance plans and provisions, financial responsibility, and collection of patient out-of-pocket portion
- Create claims for dispensed DME
- Document and reconcile inventory and monthly billings
- Utilize practice assigned inventory management software to manage daily operational tasks, including but not limited to: patient demographic and insurance information, pre-certification requests, inventory management, purchasing, reporting, patient encounter reconciliations, and CPM rental tracking and maintenance logs
- Ensure that all necessary documentation is obtained as it relates to third party payer requirements and standard operating procedures
- Obtain and track pre-authorizations and communicate status with patients and providers as necessary
- Conduct monthly inventory counts and report discrepancies as found
- Ensure proper reports, records, policies, and procedures are maintained relative to the performance of required daily activities
Personal Injury Case Manager
Precision Injury Care
Lawrenceville, GA
01.2020 - 05.2020
- Set, enforced and created policies to maintain efficiency and responsiveness to demands
- Coordinated investigations, documented issues and escalated to executive teams as needed
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration
- Managed support services and fostered communication among attorneys, therapists, medical staff and patients
- Evaluated treatment plans against individual goals, physician goals, and healthcare standards
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
- Reported plans, findings and results to attorneys and insurance carriers
- Increased operational efficiency by developing improved filing systems for confidential client records and reports
- Set aggressive targets for employees to drive company success and strengthen motivation
- Scheduled surgeries, managed pre-certifications and verified insurance coverage
- Discussed medical histories with patients in effort to provide most effective medical advice
Chiropractic Assistant Manager
Precision Injury Care
Lawrenceville, GA
09.2016 - 02.2020
- Documented vital signs and health history for patients in clinic
- Sanitized, restocked and organized exam rooms and medical equipment
- Performed variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Managed CRM database, including troubleshooting, maintenance, updates and report generation
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements
- Communicated with physicians to provide updates on patient care
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Monitored, tracked and reported on individual progress with wellness plans
- Demonstrated safe and correct forms for each exercise and piece of equipment
- Maintained client records for future use and for reference by other healthcare providers
- Educated clients on effective ways to exercise and maintain ADLs
- Prepared monthly, weekly and daily logs using Microsoft Office Suite
Education
Master of Arts - Sports Performance And Psychology
Ashford University
Chandler, AZ06.2015
Bachelor Of Science - Athletic Training
Lincoln Memorial University
Harrogate, TN05.2011
Skills
- Insurance verification
- Medical terminology
- Documentation skills
- Analytical skills
- Multitasking abilities
- Staff Management
- Treatment Planning
- Patient Safety
- Verbal and written communication
- Planning and Coordination
- Record keeping and Bookkeeping
- Customer Service
- MS Office and Billing software
Certification
CPR/BLS Instructor, AHA
Additional Information
-Notary Public
Timeline
Regional Medical Practice Manager
Hyperion Holdings
05.2022 - Current
DME Coordinator
Resurgen's Orthopaedics
03.2021 - 05.2022
Personal Injury Case Manager
Precision Injury Care
01.2020 - 05.2020
Chiropractic Assistant Manager
Precision Injury Care
09.2016 - 02.2020
Master of Arts - Sports Performance And Psychology
Ashford University
Bachelor Of Science - Athletic Training
Lincoln Memorial University