Summary
Overview
Work History
Education
Skills
Timeline
Generic

Onna Wollett

Columbus,OH

Summary

Dynamic Supervisor with a proven track record. I spearhead operations to enhance team productivity and customer satisfaction. Expert in staff management and employee motivation. I excel in training and mentoring, achieving significant improvements in workflow efficiency. My leadership has directly resulted in heightened team performance and streamlined operations.

Overview

27
27
years of professional experience

Work History

Supervisor

OnTrac
09.2008 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat/salesforce.
  • Directed dispatching, routing, and tracking of 120 fleet vehicles.
  • Performed data entry and other administrative duties in support of office staff.
  • Licensed Forklift Operator safely loading and unloading trailers.

Dispatcher

Atlas Butler
05.2006 - 09.2008
  • Dispatched Heating and Cooling technicians.
  • Completed data entry tasks with accuracy and efficiency.
  • Described product and service details to customers to provide information on benefits and advantages.

City Dock Supervisor/Dispatcher

Consolidated Freightways
08.1997 - 09.2002
  • City Dock Planner responsible for setting up routes.
  • Supervised dock persons loading/unloading trucks.
  • Dispatching and closing out routes at the end of the day.
  • Customer service.

Education

High School Diploma -

Whetstone High School
Columbus, OH
06.1979

Skills

  • Training and mentoring
  • Staff Management
  • Goal-Oriented
  • Employee Motivation

Timeline

Supervisor

OnTrac
09.2008 - 09.2024

Dispatcher

Atlas Butler
05.2006 - 09.2008

City Dock Supervisor/Dispatcher

Consolidated Freightways
08.1997 - 09.2002

High School Diploma -

Whetstone High School

Similar Profiles

CREATE PROFILE
Onna Wollett