Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Onterio Cross

Murfreesboro,TN

Summary

Highly motivated and adaptable professional with a proven track record in project management, stakeholder collaboration, and team leadership. Seeking a role that leverages my skills in delivery coordination, strategic planning, and fostering cross-functional collaboration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Representative

ModusLink
Smyrna, TN
01.2024 - Current
  • Build and maintain relationships with clients to understand their needs.
  • identify new business opportunities and potential clients in the supply chain industry.
  • Negotiate contracts and agreements with clients and suppliers.
  • Collaborate with internal teams to ensure timely and accurate delivery of products.
  • Provide excellent customer service and address client inquiries or concerns.
  • Analyze market trends and competitor activities to make informed business decisions.
  • Develop and implement strategies to increase sales and profitability.
  • Attend industry events and conferences to network and promote the company's services.
  • Monitor and report on key performance indicators (KPIs) related to sales and business development activities.
  • Stay updated on industry regulations and best practices to ensure compliance and operational efficiency.
  • Developed and implemented business strategies to maximize customer satisfaction.
  • Ensured compliance with applicable laws, regulations, standards and other requirements.
  • Maintained accurate records of all business transactions, including sales and purchases.
  • Organized meetings with internal staff members, external partners, vendors and customers.
  • Created and maintained positive relationships with clients through effective communication.
  • Managed daily operations and ensured adherence to company policies and procedures.
  • Prepared reports detailing key performance indicators for management review.
  • Coordinated team activities to meet deadlines and achieve objectives efficiently.
  • Analyzed financial statements to assess current situation of the organization.
  • Followed up with customers after sales to gain feedback

Independent Contractor

Self Employed
Murfreesboro
03.2019 - Current
  • Managed quality control and ensured stakeholder satisfaction through close consultation and feedback incorporation
  • Demonstrated exceptional time management and prioritization skills, consistently meeting challenging deadlines
  • Coordinated with multiple parties to ensure safe delivery of highly sensitive organs and tissue samples
  • Managed subcontractors, issued pay, and created weekly schedules
  • Managed day to day operations.

Manager

Tennessee Family Solutions
Murfreesboro
01.2015 - 03.2019
  • Monitored staff performance, addressed issues, and exercised sound judgment in problem escalation and resolution
  • Led team meetings and coaching sessions, driving continuous performance improvement
  • Managed staffing to meet objectives within budget, and created training modules to enhance staff capabilities.

13 Foxtrot

Military
12.2011 - 12.2017
  • Leadership skills, lead meetings and After action reviews with upper leadership
  • Teamwork, trained in a group environment to complete projects and missions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.

Education

MBA in Project Management -

Louisiana State University At Shreveport
08-2024

Bachelor of Science -

Middle Tennessee State University
12.2016

Skills

  • Delivery and Execution
  • Strategy and Planning
  • Team and Stakeholder Management
  • Management
  • Project Management
  • Requirements Gathering
  • Schedule Management
  • Leadership
  • SQL
  • Excel Spreadsheets
  • Work Flow Planning
  • Procedure Development
  • Strategic Planning
  • Project Planning
  • Data Analysis
  • Compliance Monitoring
  • Resource Allocation
  • Technical Support
  • Cost Control
  • Risk Management
  • Logistics Management
  • Project Tracking
  • Project Development
  • Budgeting and Forecasting
  • Staff Management

Certification

  • Certified Associate In Project Management (CAPM)
  • SQL Certification
  • Google Analytics Certification

Timeline

Business Representative

ModusLink
01.2024 - Current

Independent Contractor

Self Employed
03.2019 - Current

Manager

Tennessee Family Solutions
01.2015 - 03.2019

13 Foxtrot

Military
12.2011 - 12.2017

MBA in Project Management -

Louisiana State University At Shreveport

Bachelor of Science -

Middle Tennessee State University

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Onterio Cross