Onyewuchi Ndukwe
MI
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Insight Global
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Express Clothing
10.2020 - Current
- Counted money to verify amounts, issued correct change, provided receipt and wrapped and bagged merchandise.
- Maintained merchandise on sales floor by stocking racks, counters and displayed merchandise.
- Promoted sales by setting up displays and organizing and arranging merchandise.
Optician
EyeGlassWorld
01.2022 - 08.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
Education
Associate of Science -
Schoolcraft College
Livonia, MI08.2022
Diploma -
Lee M.Thurston High School
06.2019
Bachelor of Science -
Central Michigan University
Mount Pleasant, MI05.2025
Skills
- Communication
- Customer Service
- Active listening
- Ability to work under pressure
Timeline
Optician
EyeGlassWorld
01.2022 - 08.2022
Sales Associate
Express Clothing
10.2020 - Current
Customer Service Representative
Insight Global
Associate of Science -
Schoolcraft College
Diploma -
Lee M.Thurston High School
Bachelor of Science -
Central Michigan University