Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oonah Tucker

Prairie Grove,AR

Summary

With a background in professional hospitality and management, I offer my leadership skills and expertise in customer relations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Fourjay
03.2024 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Cast Member

Malco Theatres Inc
05.2023 - 10.2023
  • Raised numbers of promotional sales
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.

Customer Service Representative

Nexus Resale
12.2022 - 05.2023
  • Answering customers questions and assisting them
  • Scheduling customer’s appointments
  • Resolving issues with website
  • Creating instructive spreadsheets for employees
  • Checking in customers on appointment arrival
  • Resolving issues with product
  • Maintaining business to guest relationships
  • Answering and sending informational emails
  • Preformed data entry and analysis
  • Managed client records

Garden Center Associate

Outdoor Images
03.2022 - 07.2022
  • Watering and cleaning plants
  • Monitoring plant growth and health
  • Informing customers of proper plant care
  • Being knowledgeable of shop equipment and chemical use

Lead Hostess

Bordinos
06.2021 - 04.2022
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Regularly reviewed and updated menu knowledge, enabling prompt and accurate responses to guest inquiries.
  • Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.

Education

GED - undefined

Fort Smith, AR
01.2025

Skills

  • Project management
  • Media management
  • Sales

Certification

Food Handler Certification

Timeline

Restaurant Manager

Fourjay
03.2024 - Current

Cast Member

Malco Theatres Inc
05.2023 - 10.2023

Customer Service Representative

Nexus Resale
12.2022 - 05.2023

Garden Center Associate

Outdoor Images
03.2022 - 07.2022

Lead Hostess

Bordinos
06.2021 - 04.2022

GED - undefined

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Oonah Tucker