Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Preference
Timeline
AdministrativeAssistant
Opal Johnson

Opal Johnson

Austell,GA

Summary

Versatile Operations Manager focused on promoting mission and increasing effectiveness in the workplace. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.

Overview

9
9
years of professional experience
2
2
Certification

Work History

Assistant Operations Manager

Hopebridge LLC.
05.2021 - Current
  • Managed 50-plus staff members while completing daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
    Improved communication within team through regular meetings, updates, and open channels of communication.
    Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.

Registered Behavior Technician

Hopebridge LLC.
02.2020 - 05.2021
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

Home Manager

RESTORE CARE INC
03.2015 - 01.2017
  • Assisted patients with self-administered medications
  • Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
  • Kept accounts, resident files, and regulatory paperwork current and accurate with diligent attention to administrative requirements.

Education

Master of Science - Applied Gerontology

Brenau University
Gainesville, GA
05.2024

Bachelor of Science in Health Science -

Oakwood University
Huntsville, AL
05.2017

Skills

  • Operations Management
  • Organizational Skills
  • Attention to detail
  • Budgeting
  • Microsoft Office Suite
  • Recruitment
  • Effective Communication
  • Scheduling and Coordination
  • Staff Training and Development

Certification

  • Registered Behavior Technician
  • CALA Certification
  • Adult, Child and Infant, Pediatric CPR/AED & First Aid
  • Lay Rescuer Skill Evaluator

Affiliations

  • AHCA Member
  • Georgia Gerontology Society
  • Georgia Senior Living Association

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancement401k matchCompany CulturePersonal development programsWork-life balance

Timeline

Assistant Operations Manager

Hopebridge LLC.
05.2021 - Current

Registered Behavior Technician

Hopebridge LLC.
02.2020 - 05.2021

Home Manager

RESTORE CARE INC
03.2015 - 01.2017

Master of Science - Applied Gerontology

Brenau University

Bachelor of Science in Health Science -

Oakwood University

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Opal Johnson