Oradawn Nunez
Nampa,Idaho
Summary
Dynamic paralegal with proven expertise in case management and legal research, significantly enhancing case efficiency at Ramirez Smith Law. Skilled in client communication and proficient in MS Office and Excel in streamlining operations and fostering client relationships. Bilingual abilities and dedication to document preparation have consistently driven positive outcomes. Driven Paralegal is successful at thriving in high-stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
25
25
years of professional experience
Work History
Paralegal
Ramirez Smith Law
05.2021 - Current
- Reduced attorney workload by drafting routine legal documents such as cover letters, forms, and affidavits.
- Managed scheduling of interviews, consults, and filing deadlines to maintain a smooth flow of firm operations.
- Through my systematic organization and meticulous maintenance of legal documents, files, and correspondence, I significantly enhanced the efficiency of our cases.
- Conducted detailed client intakes and entered information into company database.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
Sales Associate
Walmart
03.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Server Shift Leader
El Tenampa
09.2016 - 03.2020
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Increased team productivity with thorough training sessions and consistent performance feedback.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Developed strong working relationships with vendors, negotiating favorable pricing agreements for restaurant supplies.
Medical Front Office Receptionist
Advance Specialty Care
03.2015 - 06.2016
- Enhanced patient experience by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Streamlined front office operations for increased efficiency by effectively organizing patient records and documents.
- Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
- Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Demonstrated strong attention to detail when updating patient demographics, ensuring accurate information for proper billing and treatment purposes.
- Expedited check-in process for patients by efficiently collecting necessary paperwork and verifying insurance coverage upon arrival.
Server Shift Leader
Sizzler Steak House
08.1999 - 03.2015
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Education
Legal Secretary - Legal Administrative Assistance
MTI College
Sacramento, CA05.2005
Skills
Client Communication
Bilingual - Spanish
Case Management
Legal Research
Contract Review
Calendar Management
Document Preparation
Research and data collection
Litigation Support
Exhibit preparation
Document filing
Proficient in MS Office
Languages
Spanish
Native or Bilingual
Timeline
Paralegal
Ramirez Smith Law
05.2021 - Current
Sales Associate
Walmart
03.2020 - 05.2021
Server Shift Leader
El Tenampa
09.2016 - 03.2020
Medical Front Office Receptionist
Advance Specialty Care
03.2015 - 06.2016
Server Shift Leader
Sizzler Steak House
08.1999 - 03.2015
Legal Secretary - Legal Administrative Assistance
MTI College
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