ORALIA CHAVEZ
McAllen,Texas
Summary
Seeking a competitive and challenging environment to contribute to the organization's success and establish a fulfilling career. Committed to bringing skills and expertise to drive positive results and exceed expectations. Passionate about delivering high-quality work, collaborating with teams, and continuously learning and growing in a dynamic professional setting. Dedicated to making a meaningful impact and achieving long-term success for both myself and the organization.
Overview
26
26
years of professional experience
Work History
Legal Assistant
J Gonzalez Law Firm
10.2016 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Communicated pertinent information to clients via phone, email, and mail.
- Communicated with clients regarding their medical treatment.
- Scheduled clients medical appointments.
- Ensured clients attended their medical appointments.
- Collected medical bills and records.
- Prepared demands.
- Sent out demands.
Paralegal
Higdon Law Firm
01.2011 - 10.2016
- Assist attorney with personal injury cases, criminal law at the state level
- Handle multi-phone lines.
- Make copies, faxes, take messages
- Meet with prospective clients and perform all intake procedures
- Communicate with clients effectively to update them on case status
- Request records and prepare settlement demands
- Obtain insurance information from the clients
- Set up liability, PIP, Medpay, UM/UIM insurance claims
- Communicate with insurance companies, doctors, other legal assistants and court personnel
- Assist attorney in preparing for trials and court proceedings
- Investigate the facts of cases and ensure that all relevant information is considered
- Prepare trial notebooks
- Drafting pleading and motions filed in court
- Answer discovery
- Organize electronic and physical files
- Request reductions
Cashier
Babies 'R' Us
01.2010 - 01.2011
- Customer Service
- Answer Telephone
- Greet Client
Tax Preparer
Mega Tax
01.2010 - 01.2011
- Tax Preparation
- Form Knowledge (Form 1040 1040A and Form 1040EZ)
- Computer/Software Skills
- Customer Service Skills
- Appointment Scheduling
- Document Confidentiality
- Proper Document Filing
Sales Associate
Macy's
01.2003 - 01.2010
- Maintain an awareness of all promotions and advertisements
- Assist in floor moves, merchandising, display maintenance
- Assist in processing merchandise and monitoring floor stock
- Aid customers in locating merchandise
- Assist in completing price changes within the department
- Assist in ringing up sales at registers and/or bagging merchandise
- Any other tasks as assigned from time to time by any manager
Secretary
Iglesia Tierra Prometida
01.1999 - 01.2002
- Prepare and manage correspondence, reports and documents
- Organize and coordinate meetings and travel arrangements
- Maintain schedules and calendars
- Handle incoming mail and other material
- Install and maintain filing systems
- Communicate verbally and orally
- Answer inquiries and provide information
- Operate office equipment
Education
LEGAL OFFICE SPECIALIST -
SOUTH TEXAS COLLEGE
McAllen, TexasSkills
- Office Skills
- Computer/Printer
- Fax
- Copier
- Telephone
- Keyboard
- Software Skills
- Windows
- Microsoft Office
- Excel
- PowerPoint
- Word
- Internet
- Bilingual
- Strong Communication Skills
- Multi-tasking
- Organized
- Team oriented
- Flexible
- Analytic thinking
Timeline
Legal Assistant
J Gonzalez Law Firm
10.2016 - Current
Paralegal
Higdon Law Firm
01.2011 - 10.2016
Cashier
Babies 'R' Us
01.2010 - 01.2011
Tax Preparer
Mega Tax
01.2010 - 01.2011
Sales Associate
Macy's
01.2003 - 01.2010
Secretary
Iglesia Tierra Prometida
01.1999 - 01.2002
LEGAL OFFICE SPECIALIST -
SOUTH TEXAS COLLEGE