Orathai Viphasnarathorn
Kirkland,WA
Summary
Reliable server and bartender with 10+ years of hospitality experience, known for exceptional customer service, safe beverage preparation, and attention to detail in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Server/Bartender
Soi Thai Restaurant and Bar
Kirkland, Washington
08.2024 - Current
- Managed multiple tables, ensuring high service quality and attention to detail for optimal guest experience.
- Created cocktails to enhance guest experience during service., poured beverages, and served drinks from bar station.
- Delivered friendly customer support in fast-paced setting, ensuring guest satisfaction.
- Resolved guest concerns professionally and worked with team members to support smooth service.
Server/Bartender
Bann Thai Restaurant
Fort Collins, Colorado
09.2022 - 08.2024
- Engaged customers in friendly conversation to enhance their overall bar experience.
- Honed communication, teamwork, and customer service skills to effectively meet diverse customer needs.
- Adapted quickly to changing priorities to maintain service quality and ensure seamless operations.
Server/Bartender
Thai Orchid Restaurant
Mentor, Ohio
05.2016 - 09.2022
- Resolved customer issues calmly and professionally to enhance satisfaction.
- Collaborated with team members to create a positive customer experience.
- Managed responsibilities in a fast-paced environment while maintaining accuracy and attention to detail.
Aupair
Darrough’s Family
Madison, Ohio
05.2014 - 05.2016
- Supervised daily routines for children, ensuring safety and engagement in the Darrough family household.
- Prepared meals and snacks for children, accommodating dietary needs and restrictions to promote health and well-being.
- Cultivated strong relationships with families through consistent professionalism and effective communication.
Accountant
Pongsak Group
Chonburi, Thailand
02.2010 - 04.2014
- Handled day-to-day accounting processes, ensuring accuracy in financial records.
- Utilized advanced software to prepare detailed documents, reports, and presentations for financial analysis.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Gathered financial information, prepared documents, and closed books to ensure accurate financial reporting.
Education
BBA - Accounting
Rajamagala University of Technology Tawan-Ok
Chakrapongse Bhuvanath Campus - Bangkok01-2012
Skills
- Cocktail mixing
- Beverage service
- Order management
- Hospitality service expertise
- Service priorities
- Customer service excellence
- Attention to detail
Timeline
Server/Bartender
Soi Thai Restaurant and Bar
08.2024 - Current
Server/Bartender
Bann Thai Restaurant
09.2022 - 08.2024
Server/Bartender
Thai Orchid Restaurant
05.2016 - 09.2022
Aupair
Darrough’s Family
05.2014 - 05.2016
Accountant
Pongsak Group
02.2010 - 04.2014
BBA - Accounting
Rajamagala University of Technology Tawan-Ok