Results-driven Assistant Resort Manager with expertise in operational efficiency, staff training, and guest satisfaction. Proven ability to enhance service quality and streamline operations to deliver outstanding guest experiences.
Overview
6
6
years of professional experience
Work History
Assistant Resort Manager
The Busena Terrace/The Terrace Club Wellness Resort
Motobu, Okinawa Japan
10.2019 - 01.2026
Oversaw daily activities to ensure outstanding guest satisfaction and seamless resort operations.
Created and launched targeted training initiatives aimed at improving staff performance and service quality.
Orchestrated collaborative efforts across departments to streamline resource allocation and maximize operational efficiency.
Delivered accurate translation support for foreign guests to enhance their experience and understanding during visits.
Education
High School Diploma -
Nawaminthrachinutit Triamudomsuksanomklao
Bangkok, Thailand
BBA - Business Marketing
Thai-Nichi Intitute of Technology
Bangkok, Thailand
11-2016
Skills
Operational efficiency
Staff training and development
Venue booking expertise
Sales strategy development
Attention to detail
Front office operations
Teamwork and collaboration
Marketing expertise
Vendor negotiation
Guest satisfaction
Hospitality management
Sales management
Marketing
Guest relations expertise
Languages
Thai
Native or Bilingual
Japanese
Full Professional
Chinese (Mandarin)
Elementary
English
Limited Working
Timeline
Assistant Resort Manager
The Busena Terrace/The Terrace Club Wellness Resort