Peter Forsyth
Bradenton,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Knowledgeable custodian/managerial with proven track record in managing resort operations and enhancing guest experiences. Successfully led teams to deliver high-quality service and maintain operational efficiency. Demonstrated excellence in team leadership and conflict resolution.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Resort Manager
Queens Gate Resort
11.2022 - 11.2024
- Collaborated with department heads to develop innovative ideas for improving overall resort performance.
- Oversaw inventory control procedures to ensure adequate supplies were available for all departments while minimizing waste.
- Coordinated events and activities, ensuring a memorable experience for all resort guests.
- Developed training programs to enhance employee skills and knowledge, leading to improved guest experiences.
Sales Associate
Nightrider Jewelry
03.2007 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Firefighter/Paramedic Field Training Officer
Henry County Fire Department
08.2006 - 11.2021
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Education
Associate of Science - Paramedicine
Southern Crescent Technical College
Griffin, GA05.2018
Skills
- Customer Needs Assessment
- Merchandise Inspection
- Revenue Growth
- Dispute Mediation
- Verbal and Written Communication
- Reading Comprehension
- Maintaining Clean Work Areas
- Customer Service
- Operational efficiency
- Staff training and development
- Property maintenance
- Sales strategy development
- Budget planning
- Guest relations management
- Revenue optimization
- Guest satisfaction
- Financial reports
- Maintenance
- Hospitality management
- Sales management
- Marketing
- Expense management
- Guest relations expertise
- Teamwork
- Teamwork and collaboration
- Customer service
Certification
Human Trafficking Compliance FRLA
NPQ-Fire Instructor 1
NPQ-Public Fire and Life Safety Educator
NPQ-Firefighter 1 & 2
NPQ-Rope Technician
NPQ-Wildland Firefighter
Incident Safety Officer (ISO)
NREMT-Paramedic
ACLS
BLS
Additional Information
Adjunct Instructor for AEMT and Paramedics- Henry County Fire Department Training Center. May 2018- November 2021
Timeline
Assistant Resort Manager
Queens Gate Resort
11.2022 - 11.2024
Sales Associate
Nightrider Jewelry
03.2007 - 10.2022
Firefighter/Paramedic Field Training Officer
Henry County Fire Department
08.2006 - 11.2021
Associate of Science - Paramedicine
Southern Crescent Technical College
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