Summary
Work History
Education
Skills
Timeline
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Orchid Rose Morrow

Agoura Hills,CA

Summary

As a dedicated Crisis Counselor Volunteer with experience at Crisis Text Line and RAINN, I excel in reflective listening and suicide prevention, providing empathetic support and effective crisis handling. My proactive approach has enhanced emotional resilience, leveraging trauma-informed care and safety planning to empower individuals in distress.

Work History

Volunteer Crisis Counselor

Crisis Text Line
07.2024 - Current
  • Offered immediate assistance by building quick rapport using active listening skills.
  • Provided support to those reaching out through the crisis text hotline.
  • Maintained calm during intense situations while delivering crucial assistance to texters in distressing times.
  • Assessed risk from texters through information gathering.

Crisis Counselor Volunteer

RAINN
07.2024 - Current
  • Tailored action plans according to each visitor's unique situation.
  • Facilitated stress management for individuals, enhancing emotional resilience.
  • Maintained open communication with visitors ensuring they were informed about available resources and supports for ongoing care.
  • Exhibited flexibility in managing various crisis situations, employing different strategies to tackle distinct issues.

Education

Bachelor of Arts - Social Sciences

University of Washington
Seattle, WA
03-2005

Associate of Arts - Liberal Arts

Los Angeles Valley College
Van Nuys, CA
08-2000

Skills

  • Reflective listening
  • Suicide prevention
  • De-escalation techniques
  • Safety planning
  • Crisis handling
  • Resource navigation
  • Empathy display
  • Coping methods
  • Trauma-informed care
  • Active listening
  • Emotional support
  • Continuous improvement

Timeline

Volunteer Crisis Counselor

Crisis Text Line
07.2024 - Current

Crisis Counselor Volunteer

RAINN
07.2024 - Current

Bachelor of Arts - Social Sciences

University of Washington

Associate of Arts - Liberal Arts

Los Angeles Valley College

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Orchid Rose Morrow