Detail-oriented individual with hands-on experience in disability services and document remediation. Proven track record of supporting students with diverse needs and enhancing compliance through thorough verification processes.
Overview
2
2
years of professional experience
Work History
Disability Resource Service | Alternative Format
Mesa Community College
Mesa, AZ
09.2025 - 06.2026
Remediate and convert instructional materials, including PDF documents into accessible Word formats compatible with screen readers like JAWS.
Prepare enlarged and alternative-format materials to support students with diverse accessibility needs.
Ensured digital documents met accessibility standards for equal access to educational content.
Attended assigned classes consistently and on time to provide accurate, organized notes for students with disabilities.
Captured complete and legible notes covering lectures, discussions, assignments and announcements.
Maintained professional boundaries by refraining from tutoring, interpreting course material or sharing personal opinions in notes.
Read instructional materials, exams and classroom content aloud clearly, accurately and at an appropriate pace.
Assist students with approved accommodations related to classroom access, technology, mobility and organization.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Verifier
Arizona State University, Tempe Campus
Tempe, AZ
05.2024 - 01.2025
Reviewed and verified student enrollment documents for compliance with university standards.
Verified and processed at least 90 academic transcripts daily with high attention to detail.
Provided training support for new hires on verification tools and systems used by the department.
Improved verification accuracy by implementing thorough quality control processes and procedures.
Trained new employees on company policies, procedures, and verification techniques, contributing to the overall team success.
Input data from transcripts and other documents.
Ensured confidential handling of sensitive student documents.
Education
Bachelor of Science - Medical Studies
Arizona State University
Tempe, AZ
08-2029
Associate of Science - Biological Sciences
Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05-2026
Skills
Friendly, positive attitude
Teamwork and collaboration
Excellent communication
Document remediation
Computer skills
Time management
Problem-solving
Attention to detail
Data Entry
JAWS
Kurzweil
Timeline
Disability Resource Service | Alternative Format
Mesa Community College
09.2025 - 06.2026
Verifier
Arizona State University, Tempe Campus
05.2024 - 01.2025
Bachelor of Science - Medical Studies
Arizona State University
Associate of Science - Biological Sciences
Maricopa Community Colleges, Mesa Community College