Payton Greer
Katy,TX
Summary
Dynamic customer service professional with a proven track record at Carmax, excelling in DMV processes and fostering teamwork. Recognized for enhancing customer experiences through problem-solving and attention to detail, while mentoring staff to achieve operational excellence. Committed to delivering win/win solutions and maintaining a positive, organized environment.
Overview
4
4
years of professional experience
Work History
Customer Service Alternative Delivery
Carmax
04.2024 - Current
- Preform various business office tasks including, Completing express pickups, Delivering sales paperwork, Completing appraisal purchases, Processing paperwork associated with the state DMV.
- Contact finance companies regarding contacts.
- Mentor new Business office associates, as well as, train other store departments on business office process and procedure.
- Provides customer service by greeting customers, Balancing overflow traffic, listening to and answering questions explaining the paperwork process. Seeks win/win solutions for the customer and partners appropriately.
Assistant Manager
Once Upon A Child
10.2022 - 03.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Processed new hires with onboarding training.
Cashier
HEB
08.2021 - 09.2022
- Provides excellent service and customer interaction.
- Monitors and manage potential front-end shrink.
- Makes change and keeps an accurate till.
- Able to maintain a high level of productivity and efficiency standards.
Education
High School Diploma -
Morton Ranch High School
Katy, TX05-2022
Skills
- State DMV skills
- TX Webdealer Knowledge
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Accounting knowledge
Timeline
Customer Service Alternative Delivery
Carmax
04.2024 - Current
Assistant Manager
Once Upon A Child
10.2022 - 03.2024
Cashier
HEB
08.2021 - 09.2022
High School Diploma -
Morton Ranch High School
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