Summary
Overview
Work History
Education
Skills
Timeline
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Payton Greer

Katy,TX

Summary

Dynamic customer service professional with extensive experience at Carmax, excelling in DMV processes and employee training. Known for fostering teamwork and collaboration, I consistently enhance customer satisfaction while maintaining accurate financial records. My friendly demeanor and attention to detail drive successful outcomes in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Customer Service Alternative Delivery

Carmax
04.2024 - Current
  • Preform various business office tasks including, Completing express pickups, Delivering sales paperwork, Completing appraisal purchases, Processing paperwork associated with the state DMV.
  • Contact finance companies regarding contacts.
  • Mentor new Business office associates, as well as, train other store departments on business office process and procedure.
  • Provides customer service by greeting customers, Balancing overflow traffic, listening to and answering questions explaining the paperwork process. Seeks win/win solutions for the customer and partners appropriately.

Assistant Manager

Once Upon A Child
10.2022 - 03.2024
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Processed new hires with onboarding training.

Cashier

HEB
08.2021 - 09.2022
  • Provides excellent service and customer interaction.
  • Monitors and manage potential front-end shrink.
  • Makes change and keeps an accurate till.
  • Able to maintain a high level of productivity and efficiency standards.

Education

High School Diploma -

Morton Ranch High School
Katy, TX
05-2022

Skills

  • State DMV skills
  • Friendly, positive attitude
  • Employee training
  • Customer service
  • Attention to deal
  • TX Webdealer knowledge
  • Accounting knowledge
  • Teamwork and collaboration

Timeline

Customer Service Alternative Delivery

Carmax
04.2024 - Current

Assistant Manager

Once Upon A Child
10.2022 - 03.2024

Cashier

HEB
08.2021 - 09.2022

High School Diploma -

Morton Ranch High School

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Payton Greer