Orfa Madahi Alvarez
Delano,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Accountant
Rios CA Produce
Arvin, California
04.2017 - Current
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
- Reported on financial results including balance sheets, income statements, cash flow statements.
Bartender/Mixologist
La Costa Mariscos
Bakersfield, California
05.2018 - 07.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Restaurant Manager/Server/Bartender
La Mina Cantina
Bakersfield , California
11.2012 - 01.2017
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
Kitchen Manager
Vallarta Supermarket
Delano, California
12.2009 - 05.2012
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Waitress
Mar Y Sol
Bucerias Bahia De Banderas, Nayarit
07.2007 - 06.2009
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Served alcoholic beverages responsibly in accordance with state laws.
Education
Bachelor of Science - Business Administration And Management
Universidad Del Alica
Tepic, Nayarit04-2009
High School Diploma -
Cesar E. Chavez High School
Delano, CA06-2006
Skills
- Financial Analysis
- Data inputting
- Financial Reporting
- Exceptional customer service
- Drink Preparation
- Mixology
- Craft cocktail preparation
- Menu item recommendation
- Dining customer service
Timeline
Bartender/Mixologist
La Costa Mariscos
05.2018 - 07.2023
Accountant
Rios CA Produce
04.2017 - Current
Restaurant Manager/Server/Bartender
La Mina Cantina
11.2012 - 01.2017
Kitchen Manager
Vallarta Supermarket
12.2009 - 05.2012
Waitress
Mar Y Sol
07.2007 - 06.2009
Bachelor of Science - Business Administration And Management
Universidad Del Alica
High School Diploma -
Cesar E. Chavez High School