Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oriana Gravina

Dallas,TX

Summary

Dynamic Gym Manager at Muay Thai Planet with expertise in digital marketing and team management. Successfully expanded clientele through innovative social media campaigns while enhancing customer satisfaction. Proven ability to resolve member concerns swiftly and maintain a safe, welcoming environment, fostering strong employee relations and high membership enrollments.

Overview

5
5
years of professional experience

Work History

Gym Manager

Muay Thai Planet
06.2023 - 05.2025
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
  • Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.

Front of House

Sclafanis
09.2022 - 05.2023
  • Kept waitstaff and front of house up to date about kitchen happenings and special reservations.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
  • Streamlined front of house operations for increased efficiency and optimal guest experience.

Waitress

Inkawasi
04.2020 - 05.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Lakewood Ranch High School
Lakewood Ranch Florida
05.2020

Skills

  • Fitness knowledge
  • Health and safety
  • Team management
  • Safety management
  • Digital marketing
  • Matcha whisking
  • Employee relations

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Gym Manager

Muay Thai Planet
06.2023 - 05.2025

Front of House

Sclafanis
09.2022 - 05.2023

Waitress

Inkawasi
04.2020 - 05.2021

High School Diploma -

Lakewood Ranch High School

Similar Profiles

CREATE PROFILE
Oriana Gravina