Oriana Obregón
San Francisco,CA
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a waiter role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Burma love
San Francisco, CA
11.2023 - Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take reservations.
Restaurant Waiter
The Cheesecake Factory
San Francisco, CA
05.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Resolved customer complaints in a polite manner according to company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Memorized 200+ menu items.
Cashier
MacDonalds
Daly City, CA
06.2019 - 05.2021
Education
High School Diploma -
Jefferson Adult Education Division
Daly City, CA05-2022
San Francisco State University
San Francisco, CASkills
- Guest Relations Management
- Conflict Resolution
- Dining crew workflow optimization
- Dining customer service
- Menu Memorization
- High-volume dining
- Safe Food Handling
- Cash Handling
Timeline
Restaurant Hostess
Burma love
11.2023 - Current
Restaurant Waiter
The Cheesecake Factory
05.2021 - Current
Cashier
MacDonalds
06.2019 - 05.2021
High School Diploma -
Jefferson Adult Education Division
San Francisco State University