Oriana Palma-Soto
Bend,OR
Summary
I am a goal-oriented person with strong work and determination to work. I have excellent organizational and communication skills. I have a strong mind and a very kind heart. I am more than willingly ready to help people and or clients with anything asked of me. I love to help and be apart of an amazing team. I love a working environment where it feels like a second home.
Overview
6
6
years of professional experience
Work History
Licensed Nail Technician
PS Nail Lounge
Shawnee, KS
12.2022 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
- Implemented strict sanitation protocols for tools and equipment, reducing the risk of infection or contamination among clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
Summer Cadet Program
Unified Government of Wyandotte
700 Minnesota Ave
06.2021 - 08.2021
- Developed leadership skills
- Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
- Upheld the highest standards of professionalism and integrity.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Enhanced cadet performance by implementing rigorous training exercises and drills.
- Supported fellow staff members in creating a positive learning environment for all cadets.
- Operated communication systems to gather, process and share information.
- Conducted physical training to keep fit and perform job duties productively.
Housekeeping
We Love to Clean LLC
Kansas City
03.2020 - 06.2021
- Maintained a clean and safe living environment by performing light housekeeping duties as needed.
- Coordinated closely with housekeeping teams to ensure rooms were prepared according to established standards.
- Managed work schedules and task assignments for housekeeping personnel, ensuring optimal coverage and productivity.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Resolved complaints regarding housekeeping
- Completed household tasks by assisting with laundry and housekeeping as instructed
- Optimized workflow efficiency with proactive communication between housekeeping team members.
Education
High School Diploma -
500 Reach Virtual Learning
Kansas City, KS05.2022
Skills
- Bilingual (Spanish)
- Responsible
- Respectful
- Fast Learner
- Great communication skills
- Community Engagement
- Public Speaking Skills
- Community Service Skills
Timeline
Licensed Nail Technician
PS Nail Lounge
12.2022 - Current
Summer Cadet Program
Unified Government of Wyandotte
06.2021 - 08.2021
Housekeeping
We Love to Clean LLC
03.2020 - 06.2021
High School Diploma -
500 Reach Virtual Learning