Oriana Tavares
Chicago,IL
Summary
Experienced, bilingual bartender with a proven track record of over 3 years in high-volume settings. Demonstrates expertise in delivering exceptional customer service and ensuring responsible alcohol service. Successfully enhanced customer satisfaction by 20% through implementation of an efficient checkout process. Effectively reduced wait times by 25% within just 6 months.
Overview
4
4
years of professional experience
1
1
Certification
Work History
High Volume Bartender at Federales Fulton
Four Corners
05.2024 - Current
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Streamlined drink preparation processes for faster service during peak hours.
- Anticipated guest needs by keeping an eye on their drinks and offering refills before they had to ask.
- Coordinated special event bartending, working closely with event planners to create customized drink menus and ensure a memorable experience for guests.
- Collaborated with team members to ensure smooth operations and excellent customer experiences.
- Adhered to strict sanitation guidelines when handling food items such as fruit garnishes or straws.
- Assisted in inventory management, monitoring stock levels, and placing orders when necessary.
Suite Bartender at FanDuel Sportsbook United Center
Levy Restaurants
09.2022 - Current
- Part-time
- Order or requisition liquors and supplies.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Bartender
Sodexo Live at Hard Rock Stadium
01.2022 - Current
- Miami Open Formula 1
- Take beverage orders from serving staff or directly from patrons.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Order or requisition liquors and supplies.
- Slice and pit fruit for garnishing drinks.
- Serve wine, and bottled or draft beer.
High Volume Seasonal Bartender
Factory Town
03.2023 - 03.2025
- Performance and event venue.
- Enhanced customer satisfaction by efficiently collecting payments, ensuring a smooth and quick checkout process within each shift.
- Limited excessive drinking by implementing responsible service practices, which significantly improved customer safety and satisfaction.
- Developed signature cocktails that improved customer retention, creating a unique experience that encouraged repeat visits.
- Demonstrated resilience during long hours by implementing streamlined processes, which improved service speed and reduced wait times for patrons.
Bartender
A La Carte Entertainment Inc
05.2022 - 03.2025
- Order or requisition liquors and supplies.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Take beverage orders from serving staff or directly from patrons.
- Clean glasses, utensils, and bar equipment.
Bartender
Levy Restaurants
01.2022 - 10.2022
- Check identification of customers to verify age requirements for purchase of alcohol.
- Balance cash receipts.
- Serve snacks or food items to customers seated at the bar.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Ask customers who become loud and obnoxious to leave, or physically remove them.
High Volume Bartender
Swarm Inc
07.2021 - 05.2022
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Balance cash receipts.
- Collect money for drinks served.
Education
M.D. - Medical
Carabobo University
Valencia, CaraboboSkills
- Attention to detail
- Bar equipment usage and maintenance
- Customer service
- English
- Portuguese
- POS systems
- Spanish
- Standard drink recipes
Certification
ABC bartending school , Miami 2022
Timeline
High Volume Bartender at Federales Fulton
Four Corners
05.2024 - Current
High Volume Seasonal Bartender
Factory Town
03.2023 - 03.2025
Suite Bartender at FanDuel Sportsbook United Center
Levy Restaurants
09.2022 - Current
Bartender
A La Carte Entertainment Inc
05.2022 - 03.2025
Bartender
Sodexo Live at Hard Rock Stadium
01.2022 - Current
Bartender
Levy Restaurants
01.2022 - 10.2022
High Volume Bartender
Swarm Inc
07.2021 - 05.2022
M.D. - Medical
Carabobo University
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