Summary
Overview
Work History
Education
Skills
Languages
Bean Stock Work Flow
References
Timeline
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Oriel Silva

Charlotte,NC

Summary

Senior-level Software and Application Developer passionate about creating cutting-edge products for the field. Strong work ethic, and dedicated to creating data-reactive architect-type applications. Adept at working with teams or independently in fast-paced settings.

Overview

7
7
years of professional experience

Work History

Lead Software Developer

DROCK Construction LLC
Kiawah island, SC
05.2024 - 08.2024
  • Engineered a comprehensive review management system with real-time updates and moderation capabilities using React and Flask.
  • Spearheaded development of automated quote request pipeline featuring email notifications and status tracking.
  • Orchestrated SQLAlchemy-powered database system for managing customer data and service requests.
  • Architected secure API endpoints with robust error handling and input validation for customer interactions.
  • Implemented JWT-based authentication and role-based access control for secure admin and customer portals.
  • Built a dynamic form generation system with Formik and Yup validation for customizable project quote requests.
  • Enabled file upload capabilities and budget estimation within project quote requests through dynamic forms.

Integration Engineer

United Kronos Group
Chelmsford, Massachusetts
01.2020 - 04.2023
  • Maintained over 200 custom interfaces via REST/SOAP APIs, XML, and JSON for effective data exchange between UKG and client systems.
  • Enhanced team-wide resolution metrics by 40% by mentoring over 15 team members in advanced API troubleshooting techniques.
  • Developed and tested integration protocols for various systems and applications.
  • Assisted in troubleshooting integration issues to ensure seamless operations.
  • Documented integration processes while maintaining accurate technical specifications.
  • Supported implementation of new integrations into existing frameworks.

Technical Support Engineer

Kronos
Chelmsford, Massachusetts
02.2019 - 01.2020
  • Identified and resolved recurring integration issues in collaboration with the development team.
  • Participated in on-call rotation, providing 24/7 support for urgent customer needs.
  • Maintained communication with customers during issue resolution to ensure transparency.
  • Diagnosed and troubleshot customer problems, ensuring prompt resolution and satisfaction.
  • Assisted clients in effective configuration of devices and software applications.
  • Collaborated with engineering teams to address ongoing technical challenges.
  • Documented support interactions in ticketing system for future reference.

Service Desk Engineer

Boston Medical Center, Boston
Cambridge, Massachusetts
01.2018 - 02.2019
  • Managed high-volume service desk supporting over 50 clinical staff daily across multiple departments, enhancing patient care.
  • Coordinated with various hospital departments to resolve system access issues using Active Directory and Exchange services.
  • Achieved 98% first-call resolution rate while addressing technical issues across more than 100 hospital systems.
  • Provided technical support for hardware and software issues in healthcare settings.
  • Assisted users with inquiries related to software applications and system access.
  • Efficiently managed service requests and incidents through the ticketing system.

Education

Bachelor of Science - Software Engineering

Southern NewHampshire University
Manchester, NH
09-2028

Certificate - Software Engineering

Colorado Technical University
Colorado Springs, CO
04-2024

Certificate - Software Engineering

App Academy
Online
11-2023

Certificate of Technical Studies - Information Technology

Year Up
Boston, MA
07-2018

Some College (No Degree) - Database Management

Bunker Hill Community College
Charleston, MA

Skills

  • API development
  • Technical documentation
  • Virtualenv management
  • Docker containerization
  • Python django
  • RESTful API development
  • Software engineering
  • Database management
  • Team collaboration
  • Technical leadership
  • Front-end development
  • Python programming
  • React development

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited

Bean Stock Work Flow

* Architected and engineered a full-stack, AI-driven blackjack strategy companion using a React frontend, Django/Python
    backend, and a PostgreSQL database.


  * Designed and implemented a real-time decision analysis engine that delivers optimal, mathematically-derived blackjack
    strategy recommendations instantly.


  * Built an advanced Hi-Lo card counting system featuring real-time running and true count calculations to identify and
    capitalize on favorable game conditions.


  * Optimized strategy delivery by pre-computing over 340 unique blackjack scenarios from 28+ hours of simulations, ensuring
    millisecond-level response times.


  * Developed a robust Django REST API to serve complex strategic advice, manage multi-deck game state, and track user
    performance analytics.


  * Implemented a sophisticated historical hand analysis system using FAISS and pgvector for high-speed semantic search and
    pattern recognition within game data.


  * Constructed a dynamic and responsive React frontend that provides a live-updating user interface through WebSocket
    integration for real-time game tracking.


  * Integrated multiple Large Language Models (e.g., Gemini) to provide users with AI-synthesized, comprehensive analysis and
    actionable insights beyond basic strategy.


  * Ensured application portability and streamlined deployment by containerizing the entire full-stack application using
    Docker and Docker Compose.
  * Authored a comprehensive test suite to validate the mathematical precision and reliability of the core strategy and card
    counting engines.

References

References available upon request.

Timeline

Lead Software Developer

DROCK Construction LLC
05.2024 - 08.2024

Integration Engineer

United Kronos Group
01.2020 - 04.2023

Technical Support Engineer

Kronos
02.2019 - 01.2020

Service Desk Engineer

Boston Medical Center, Boston
01.2018 - 02.2019

Bachelor of Science - Software Engineering

Southern NewHampshire University

Certificate - Software Engineering

Colorado Technical University

Certificate - Software Engineering

App Academy

Certificate of Technical Studies - Information Technology

Year Up

Some College (No Degree) - Database Management

Bunker Hill Community College