Orin Breckenridge
Victorville,CA
Summary
Experienced professional with excellent communication and customer service skills. Dedicated to learning and growing in all aspects of life, while possessing a passion to help others. Excellent time management and problem-solving skills as well as the ability to apply critical thinking to aide in overcoming obstacles. I have the ability to lead or follow in any situation. I possess over 12 years of experience in scheduling appointments and providing customer service via the telephone and face to face.
Overview
26
26
years of professional experience
Work History
Sales Representative
National Concrete Washout
08.2024 - Current
- 7 months of experience working 40+ hours weekly
- Successfully managed a portfolio of key accounts, resulting in a positive increase in revenue since taking on position
- Developed and implemented tailored account strategies to build relationships and drive client satisfaction
- Was in charge of deescalating frustrated and/or hostile customers while accommodating their needs via telephone and face to face
- Conducted regular business reviews with clients to understand their needs and provide solutions that aligned with their strategic goals
- Conduct regular project/jobsite visits to build relationships with onsite contacts to understand their needs and requirements
- Communicate with multiple levels of management such as: project engineering, project management, dispatch, superintendent, accounting, purchasing, and environmental
- To ensure that all levels of management are involved in application process
- Conduct and involved in weekly sales strategy meetings to go over accomplishments as well as obstacles
- Attend monthly networking meetings with various associations throughout multiple counties
- Self-manage my schedule with only 1 day required in office for sales meeting as well as, I am responsible with company vehicle and company credit cards
Chemical Plant Operator
Molycorp Minerals Inc
08.2011 - 06.2017
- 5 years of experience working a minimum of 40 hours weekly + overtime
- Strong communication and leadership skills, able to effectively coordinate with team members and prioritize tasks to ensure smooth plant operations
- Proven ability to train new operators on proper equipment operation, safety procedures, and best practices for maintaining plant operations
- Followed standard operating procedures to safely handle and dispose of hazardous materials in compliance with environmental regulations
- Collaborated with maintenance and engineering teams to troubleshoot equipment issues and optimize production processes
- Skilled in operating and maintaining chemical processing equipment in a plant setting, ensuring safety protocols are followed at all times
- Experienced in troubleshooting and resolving equipment issues to minimize downtime and optimize production efficiency
- Responsible for scheduling and maintaining team member shifts to provide optimal coverage on all shifts
- Verifying and updating team member availability and vacation/PTO times
- Routinely communicates with shift supervisor ensuring all action items/tasks are completed on time and to standard
Tree Trimming Small Business Owner
Self-employeed
06.2004 - 10.2012
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced team efficiency by implementing proper tree trimming and removal techniques.
- Exceeded client expectations while maintaining the highest safety standards during tree trimming and removal projects.
- Performed line clearing and tree trimming duties for utility customers during storms and outages.
- Demonstrated strong communication skills when interacting with clients, addressing questions or concerns regarding the tree trimming process.
- Streamlined work processes for increased efficiency, implementing best practices for tree trimming and removals.
- Collaborated with arborists to address more complex tree care needs when necessary.
- Streamlined the bidding process by creating standardized templates for proposals and estimates.
- Presented detailed project estimates to clients, supporting successful contract negotiations and client retention efforts.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
Account manager
Telepacific Communications
02.2009 - 04.2011
- 2 years of experience working 40 hours weekly
- Successfully managed a portfolio of 50+ key accounts, resulting in a positive increase in revenue year after year
- Developed and implemented tailored account strategies to foster long-term relationships and drive client satisfaction
- Identified upsell opportunities and negotiated contracts resulting in a positive increase in average deal size
- Was in charge of deescalating frustrated and/or hostile customers while accommodating their needs via telephone and face to face
- Conducted regular business reviews with clients to understand their needs and provide solutions that aligned with their strategic goals
Major Account Executive
Mpower Communications
01.2001 - 05.2007
- 6 years of experience working 40 hours weekly
- Develop and maintain relationships with key decision makers at Fortune 500 companies to drive new business opportunities and exceed sales targets
- Collaborate with cross-functional teams to tailor solutions that meet the unique needs of large accounts, resulting in a positive increase in client satisfaction
- Utilize advanced sales and negotiation techniques to close complex deals and secure long-term contracts with major accounts
- Analyze market trends and competitor activities to identify potential growth opportunities and develop strategies to expand market share within key industries
- Regularly communicated via telephone to schedule appointments
- Presidents Club recipient year after year, rated within the top 5 in sales throughout company standings
Account Executive II
WorldCom Communications
02.1999 - 01.2001
- 2 years of experience working 40 hours weekly
- Developed and maintained relationships with key clients to drive revenue growth and exceed sales targets
- Prepared and presented strategic sales proposals to potential clients, resulting in a significant increase in new business opportunities
- Regularly communicated via telephone to schedule appointments
- Analyzed market trends and competitor activity to develop winning strategies for client retention and expansion
Education
Associates in Arts - Social and Behavioral Sciences, Psychology
Palo Verde College
Blythe, Ca12.2021
Certificate Of Accomplishment - Alcohol and Drug Studies, Substance Use Disorder
Palo Verde College
Blythe, Ca06.2024
Certificate Of Accomplishment - Industrial Maintenance, Electrical theory, Chemistry
Barstow College
Barstow, Ca07.2011
Skills
- Effective Communication
- Customer Engagement
- Effective Interpersonal Communication
- Client Relationship Management
- Comprehensive Product Understanding
- Sales Proficiency
Timeline
Sales Representative
National Concrete Washout
08.2024 - Current
Chemical Plant Operator
Molycorp Minerals Inc
08.2011 - 06.2017
Account manager
Telepacific Communications
02.2009 - 04.2011
Tree Trimming Small Business Owner
Self-employeed
06.2004 - 10.2012
Major Account Executive
Mpower Communications
01.2001 - 05.2007
Account Executive II
WorldCom Communications
02.1999 - 01.2001
Certificate Of Accomplishment - Alcohol and Drug Studies, Substance Use Disorder
Palo Verde College
Certificate Of Accomplishment - Industrial Maintenance, Electrical theory, Chemistry
Barstow College
Associates in Arts - Social and Behavioral Sciences, Psychology
Palo Verde College
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