Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Orion Oeung

Tacoma,WA

Summary

Dynamic Credit Manager with a proven track record at Rent-A-Center NPS, excelling in credit analysis and client relationship management. Successfully negotiated payment plans, enhancing customer satisfaction and loyalty. Implemented strategic underwriting policies, driving increased sales revenue and consistently surpassing quarterly targets through effective relationship building and risk assessments.

Personable and driven with natural ability to build relationships and motivate teams. Possesses deep understanding of consumer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.

Overview

5
5
years of professional experience

Work History

Credit Manager

Rent-A-Center NPS
02.2022 - Current
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Improved credit risk management by implementing effective underwriting policies and procedures.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Secured Area Specialist

ComC
Algona, WA
01.2021 - 01.2022
  • Secured Area Specialist to manage, safeguard, and process high-ticket items in a restricted-access environment. This role requires strong attention to detail, adherence to strict protocols, and the ability to operate under high levels of scrutiny to ensure the protection and integrity of valuable assets.

Education

High School Diploma -

Meridian High
Kent, WA
07-2018

Skills

  • Credit reports
  • Research and due diligence
  • Application review
  • Customer engagement
  • Application processing
  • Client relationship management
  • Risk assessments
  • Cash flow management
  • Credit analysis
  • Sales expertise
  • Relationship building
  • Product knowledge

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved company standards through effectively helping with credit runs along with generating sales pitches to draw in more sales.

Timeline

Credit Manager

Rent-A-Center NPS
02.2022 - Current

Secured Area Specialist

ComC
01.2021 - 01.2022

High School Diploma -

Meridian High