Overview
Work History
Education
Skills
Timeline
Generic

Orita Baltimore

Villa

Overview

9
9
years of professional experience

Work History

Client Service Specialist

Island Smile Dentistry
Deanery Lane, St John’s
10.2020 - Current
  • Accepted and processed payments, updated accounts and issued receipts.
  • Provided knowledgeable service and support for all customer needs.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Managed master calendar by scheduling and confirming appointments.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.

Data Entry Clerk

Gores Wholesale
Gambles, St John’s
02.2016 - 10.2020
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Entered data into Type system according to formatting standards.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Received incoming calls and handled data requests from internal stakeholders.

Education

Graphic Design

Antigua And Barbuda International Institute of Tec
Coolidge
01.2018

Skills

  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Customer Account Management
  • Efficient and Detail-Oriented
  • Order and Refund Processing
  • POS Systems and Ordering Platforms
  • Client Relationship Management
  • Client Service and Support
  • Office Supplies and Inventory

Timeline

Client Service Specialist

Island Smile Dentistry
10.2020 - Current

Data Entry Clerk

Gores Wholesale
02.2016 - 10.2020

Graphic Design

Antigua And Barbuda International Institute of Tec

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