Orlando Arroyo
Parlin
Summary
Proficient Property Maintenance Supervisor with strengths in maintenance scheduling, compliance management, and safety training. Committed to enhancing property conditions and ensuring tenant satisfaction through effective operations management.
Overview
33
33
years of professional experience
Work History
Property Maintenance Supervisor (Superintendent)
NYCHA
Staten Island
09.2024 - Current
- aCoordinate maintenance schedules and inspections for optimal property conditions.
- Supervise and train staff on safety protocols and procedures.
- Address tenant inquiries and resolve maintenance issues promptly.
- Maintain accurate records of work orders and maintenance activities.
- Collaborate with contractors to ensure timely completion of repair projects.
- Enforce building policies and regulations to promote community safety
- Attended and participate in progress and project meetings.
- Oversee employee productivity to enforce efficient use of materials and equipment.
- Supervise staff including subcontractors and laborers on assigned projects.
- Conduct regular meetings with contractors, subcontractors, laborers to review progress and address any issues, concerns.
- Manage projects by coordinating materials, inspections and contractor tasks.
- Manage multiple projects simultaneously using effective resource planning techniques.
- Monitor work to ensure compliance with building codes, safety regulations and quality standards.
- Communicate effectively with clients regarding project status updates, budgeting concerns and timeline adjustments.
- Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegate Operational functions, setting priorities and goals.
- Train and monitor employees to teach daily tasks and improve performance.
- Manage daily operations of multiple residential buildings for NYC Housing Authority.
- IPRO/Oracle Approver - Approve Orders/Supervise and guide proficiency with IPRO Requestors.
- Proficient in Maximo
Assistant Property Maintenance Supervisor
NYCHA
Staten Island
07.2023 - 09.2024
- Coordinated daily operations for public housing management and resident services.
- Supervised maintenance teams to ensure timely repairs and service requests.
- Managed compliance with housing regulations and safety standards.
- Facilitated communication between residents and management for issue resolution.
- Developed training materials for staff on policies and procedures.
- Reviewed property reports to identify maintenance needs and resource allocation.
- Monitored daily operations of the facility, ensuring that all safety protocols were followed.
- Conducted weekly meetings with staff and board members to discuss operational objectives.
- Collaborated with vendors on contracts for services needed at the facility.
- Performed administrative tasks such as record-keeping and filing of paperwork in accordance with departmental standards.
- Verified project scope achievement through careful supervision of personnel.
- Provided guidance and support to staff in order to meet departmental goals.
- IPRO/Oracle Requester - Placed Orders and Service Requests for Development to ensure Optimum Operation.
- Proficient in Maximo
Grounds Supervisor
NYCHA
Staten Island
04.2004 - 07.2023
- Supervised daily grounds maintenance for residential properties.
- Coordinated landscaping activities to enhance community aesthetics.
- Trained staff on safety protocols and equipment usage.
- Collaborated with vendors for supplies and service contracts.
- Managed waste removal processes to ensure clean environments.
- Developed schedules for regular caretaker G tasks and projects.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Maintained records of work performed on grounds, including costs associated with labor and supplies.
- Supervised the caretaker G of grounds and gardens, including mowing, pruning, trimming and weeding.
- Assisted with snow removal operations during winter months when necessary.
- Ordered supplies necessary for grounds activities in a timely manner while staying within budget constraints.
Caretaker J
nycha
Brooklyn
06.1993 - 04.2001
- Maintained cleanliness and safety in residential buildings for community residents.
- Cleaned windows, walls, ceilings, floors,stairs. using appropriate cleaning supplies.
- Followed established safety procedures while performing all tasks related to caretaker duties.
- Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.
Education
High School Diploma -
Harry Van Arsadale Jr HS
Brooklyn, NY06-1993
Skills
- Maintenance scheduling
- Compliance management
- Building inspections
- Safety training
- Maximo Proficiency
- Property Management Supervision
- Stakeholder Partnership in Comprehensive Modernization for Todt Hill Houses
- Mold remediation and certification
Timeline
Property Maintenance Supervisor (Superintendent)
NYCHA
09.2024 - Current
Assistant Property Maintenance Supervisor
NYCHA
07.2023 - 09.2024
Grounds Supervisor
NYCHA
04.2004 - 07.2023
Caretaker J
nycha
06.1993 - 04.2001
High School Diploma -
Harry Van Arsadale Jr HS