Orlando Battle
Knightdale,NC
Summary
As retail professional, equipped with valuable experience in customer service and store operations. Committed to teamwork and achieving results, consistently reliable and adaptable to changing needs. Proficient in inventory management and point-of-sale systems, with strong focus on communication and problem-solving.
Overview
16
16
years of professional experience
Work History
Store Team Member
Food Lion
Greenville, NC
11.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, ensuring accurate transactions and efficient service delivery.
- Stocked shelves and maintained merchandise displays for optimal presentation and accessibility.
- Collaborated with team members to manage inventory levels and reduce waste effectively.
Manager
McDonald's
Greenville, NC
02.2010 - Current
- Oversaw daily operations to ensure smooth service delivery and customer satisfaction.
- Managed staff scheduling, optimizing labor costs while maintaining service standards.
- Implemented training programs to enhance employee performance and operational efficiency.
- Analyzed sales data to identify trends and drive promotional strategies for increased revenue.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Cashier
ABC Store
Greenville, NC
09.2022 - 06.2025
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Stocker
Walmart
Greenville, NC
07.2014 - 05.2015
- Assisted customers in locating products, providing exceptional service and support.
- Streamlined product placement strategies, improving overall store layout efficiency.
Cashier
Wendy's
Greenville, NC
08.2013 - 04.2014
- Processed transactions accurately and efficiently in high-volume environment.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed cash register operations, maintaining accuracy in cash handling and reporting.
- Assisted with inventory management, tracking stock levels and reducing waste.
- Greeted customers entering store and responded promptly to customer needs.
Education
Business Administration And Management
Pitt Community College
Winterville, NC05-2027
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Customer Service
- Strong Multitasking
Timeline
Store Team Member
Food Lion
11.2023 - Current
Cashier
ABC Store
09.2022 - 06.2025
Stocker
Walmart
07.2014 - 05.2015
Cashier
Wendy's
08.2013 - 04.2014
Manager
McDonald's
02.2010 - Current
Business Administration And Management
Pitt Community College